Learning and Development Specialist

2 days ago


Dublin, Dublin City, Ireland TikTok Full time
Job Description:

TikTok is a leading short-form mobile video platform that aims to inspire creativity and bring joy. As a Training Program Manager, you will play a crucial role in developing and implementing learning programs for the TikTok Ads product platform.

Key Responsibilities:
  1. Develop comprehensive L&D programs, including e-learning content, from needs analysis to co-development and evaluation.
  2. Oversee the execution of ongoing training programs for the Global CX Operations team, ensuring end-to-end program delivery.
  3. Design and deliver a Train-the-Trainer model focused on trainer skill assessment and certification.
  4. Collaborate with trainers and facilitators to adapt content for different formats, such as in-person, online, or blended learning.
  5. Use feedback from learners to continuously improve the effectiveness of L&D programs and ensure successful learning outcomes.
Qualifications:
  • 4+ years of L&D experience across any industry.
  • Proven experience as an L&D or Training Manager.
  • Familiarity with learning platforms and practices.
  • Excellent communication skills (English) and ability to engage senior business stakeholders.


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