Wellbeing Counsellor
4 weeks ago
We are seeking a qualified Counsellor to join our client's team as a Helpline Counsellor. The successful candidate will provide immediate emotional support and guidance to callers on the 24/7 helpline, completing clinical assessments and signposting appropriately.
Key Responsibilities:- Providing an efficient and effective telephone counselling service to all callers.
- Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk.
- Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution.
- Minimum diploma level 4 in Counselling & minimum of 150 counselling hours.
- 12 months post qualification experience.
- Registered member of the BACP or equivalent (or COP booked).
- Relevant telephone experience.
- High level of computer literacy (MS Office, Word, Excel and PowerPoint).
- High level of organisational ability; ability to work to tight deadlines and targets.
- Good communication and customer service skills.
- BACP (or equivalent) membership and accreditation paid for.
- Up to £70 per month for supervision.
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Wellbeing Counsellor
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Wellbeing Counsellor
3 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeWellbeing Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Wellbeing Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role...
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Wellbeing Counsellor
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Dublin, Dublin City, Ireland The Portfolio Group Full timeWellbeing Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Wellbeing Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role...
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