EAP Counsellor
2 weeks ago
EAP Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Wellbeing Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €35K-€40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the IACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards IACP accreditation.Key ResponsibilitiesTo provide an efficient and effective telephone counselling service to all callersTo answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the companies products e.g. counselling support, legal advice, medical helpline, etcDirecting service users to the appropriate person and managing expectations at all times. i.e. Legal DepartmentTo demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at riskUnderstand and embrace a "Solution Focused Philosophy" in order to help a service user achieve an outcome in the shortest space of time possibleTo take accurate information and record on the companies databaseTo effectively identify and manage risk in accordance with the company's "Risk Guidance Policy"To act as online CBT mentorTo undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etcWork to and exceed individual and team goals as per the quality frameworkPersonally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the serviceEffectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreementAim to complete any outbound calls within agreed service level agreementsDemonstrate the ability to always provide excellent customer service What You BringMinimum diploma level 4 in Counselling & minimum of 150 counselling hours12 months post qualification experienceTo be a registered member of the IACP or equivalentHigh level of computer literacy including telephony and CRM systemsBe able to work towards deadlines and demonstrate the ability to multitaskGreat communication and customer service skillsRelevant experience of working with safeguarding concerns and suicidal ideationYou will bring your can-do attitude, resilience, adaptability to a fast pace demanding environment and high level of integrity to lead a successful path in this role. The company offers 25 days holiday + bank holidays, birthday day off, pension plan and life insurance, paid membership to IACP upon successful completion of probationary period (or equivalent accrediting body), and more.Assessment Date: 20th February 2025Start Date: 31st March 2025. 46888SKR3INDIRE
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EAP Counsellor
1 week ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeWellbeing Counsellor€35,000-€40,000 Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an...
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EAP Counsellor
4 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeEAP Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed EAP Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers...
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EAP Telephone Counsellor- ROI
1 week ago
Dublin, Dublin City, Ireland HealthHero Full timeSalary range €42,000 to €45,000 based on full time hours, 37.5. Part time is pro-rata salary.We are looking for fully qualified, accredited Counsellor/Psychotherapists to join us on a part time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.You will be: As the main part of the role, you will be carrying out...
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EAP-Affiliate Counsellor- Ireland
3 weeks ago
Dublin, Dublin City, Ireland LifeWorks Part timeTELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is...
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EAP Psychotherapist
3 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timePart-time Counsellor€35,000-€40,000 FTEAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an...
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EAP Psychotherapist
2 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timePart-time Counsellor€35,000-€40,000 FTEAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an...
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EAP Psychotherapist
3 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeEAP Psychotherapist€35,000-€40,000 FTEVarious shift patterns from part-time to full-time.Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in...
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EAP Affiliate Counsellor Republic of Ireland
3 weeks ago
Dublin, Dublin City, Ireland HealthHero Full timeCalling all accredited Counsellors offering In Person counselling to join our Affiliate Network at HealthHeroOur Requirements areFully Accredited Counsellor Recognised Diploma qualification in Counselling Minimum 450 hours post-qualification, supervised client hours Experienced in the provision of Solution Focused Brief Therapy Experienced in a similar role...
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EAP Affiliate Counsellor Republic of Ireland
4 weeks ago
Dublin, Dublin City, Ireland HealthHero Group Full timeCalling all accredited Counsellors offering In Person counselling to join our Affiliate Network at HealthHeroOur Requirements are- Fully Accredited Counsellor- Recognised Diploma qualification in Counselling- Minimum 450 hours post-qualification, supervised client hours- Experienced in the provision of Solution Focused Brief Therapy- Experienced in a similar...
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EAP Affiliate Counsellor Republic of Ireland
2 weeks ago
Dublin, Dublin City, Ireland HealthHero Full timeCalling all accredited Counsellors offering In Person counselling to join our Affiliate Network at HealthHeroOur Requirements Are:Fully Accredited CounsellorRecognised Diploma qualification in CounsellingMinimum 450 hours post-qualification, supervised client hoursExperienced in the provision of Solution Focused Brief TherapyExperienced in a similar role...
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Wellbeing Counsellor
4 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeWellbeing Counsellor€35,000-€40,000 FTEVarious shift patterns from part-time to full-time.Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference...
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Counsellor
4 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeCounsellor, DublinAn exciting opportunity has arisen for a Counsellor to join our team in a newly formed role. This is a leading EAP and OH provider seeking a good communicator, resilient and driven individual to work onsite five days a week in a vibrant office in the City of Dublin.Key ResponsibilitiesProvide an efficient and effective telephone counselling...
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Telephone Counsellor
4 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeTelephone CounsellorAn exciting opportunity has arisen to join a growing business in a newly formed Telephone Counsellor role.This business is a leading EAP and OH provider, looking for a good communicator, resilient and driven individual to provide immediate emotional support and guidance to callers on the 24/7 helpline.Main Responsibilities:Provide an...
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Counsellor for Global Employee Wellbeing
3 days ago
Dublin, Dublin City, Ireland Workplace Options Full timeCompany OverviewWorkplace Options is the largest independent provider of holistic wellbeing solutions, founded in 1982. We support individuals to become healthier, happier and more productive both personally and professionally through our customized programs and global network of credentialed providers.Salary and BenefitsThe EAP Counsellor position offers a...
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Counsellor
4 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeCounsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers...
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Counsellor
2 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeCounsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers...
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Wellbeing Counsellor
3 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeWellbeing Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Wellbeing Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role...
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Telephone Counsellor
3 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeTelephone Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Telephone Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role...
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Telephone Counsellor
4 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeTelephone Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Telephone Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role...
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Wellbeing Counsellor
2 weeks ago
Dublin, Dublin City, Ireland The Portfolio Group Full timeWellbeing Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Wellbeing Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role...