EAP Telephone Counsellor- ROI

1 week ago


Dublin, Dublin City, Ireland HealthHero Full time

Salary range €42,000 to €45,000 based on full time hours, 37.5. Part time is pro-rata salary.

We are looking for fully qualified, accredited Counsellor/Psychotherapists to join us on a part time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.

You will be:

As the main part of the role, you will be carrying out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways, delivering a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls. Carrying out Risk Assessments and follow the Safeguarding and Risk Protocol process. Alongside the above, managing a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service. Writing brief, accurate and concise clinical notes, of all interactions. Be integrated into our Support Line Team.

Requirements

Be an experienced practitioner with a minimum of 450+ clinical hours. Be a qualified, accredited Counsellor/Psychotherapist (L4 and above in Counselling) with IACP (or similar) accredited status. Be able to work a minimum of 3x full days (22.5 hours per week) Part time is a pro rata salary. Be IT literate with good working knowledge of Microsoft Office suite Have a strong clinical background, with excellent Assessment skills. Able to make sound Clinical decisions, whilst holding Boundaries. Be a keen team-player with excellent time management, clinical, communication and organisation skills. Keep in mind the needs of clients and the service whilst working under pressure Be permanently based in Republic of Ireland.

Desirable

Have previous EAP/telephone Counselling or time limited assessment experience, ideally in a corporate environment.

Benefits

HealthHero fully believes in supporting its EAP Counsellors to develop in the job and offers:

Full induction training programme, which will be undertaken via Microsoft Teams 22 days leave, Public holidays and your birthday off (pro-rata) Supervision covered up to 2 hours per month (pro-rata) Monthly 1-2-1's with your line manager 24/7 On Call support Home working, and the ability to travel to offices for occasional meetings at HealthHero Dublin. Auto-enrolment pension scheme Health Scheme and Employee Assistance Program Life insurance Scheme
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