Level 2 Managed Service Engineer

2 weeks ago


Dublin, Dublin City, Ireland realTime Recruitment Full time
Job Opening Level 2 Managed Service Engineer Permanent Dublin 25-08-2023

RealTime is looking for a Level 2 Managed Services Engineer to provide senior technical support on support technologies and managed services to a high level of expertise. This is a hybrid role. As this role will involve client visits own transport and driving license are essential.

What you get:

  • Market leading Salary
  • Hybrid working
  • Great Benefits Package

Skills & Responsibilities:

  • 4 years' experience of IT technical service & managed operations
  • Own transport & Driving Licence.
  • Vendor technologies: Cisco, NetApp, VMware, Microsoft, etc.
  • Strong understanding of cloud, datacentre infrastructures, networking
  • ITIL foundation
  • Excellent communication skills across all levels
  • Provide support & root cause analysis by phone, email, remote session & onsite.
  • Monitoring, reporting & administration of customer endpoint systems.
  • On-


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