Sales Professional

3 weeks ago


Donegal, Ireland 3D Personnel LTD Full time
Sales Executive - Furnishings Donegal

We are recruiting on behalf of our client, a leading Northwest-based homeware and interiors company with a store spanning over 2500 square feet.

The company offers a vast array of departments including flooring, furniture, giftware, kitchenware, and electrical products. They have been long established in the Northwest and are recognized as one of the leading retailers in Co Donegal/Derry and Ireland-wide, with a reputation for delivering first-class customer service and quality products on a consistent basis.

About the Role:

Due to continued growth, they are looking for a target-driven Sales Executive for their busy furniture department.

The successful person will be responsible for assisting customers in selecting and purchasing furniture for their homes, offices, or other spaces.

Main Responsibilities:
  • Customer Assistance: Greet customers and understand their needs (e.g., style preferences, room size, and budget).
  • Provide guidance on selecting furniture pieces that fit the customer's requirements.
  • Answer questions about furniture features, materials, dimensions, and availability.
  • Product Knowledge: Stay knowledgeable about the store's inventory, including various styles, brands, and types of furniture.
  • Be familiar with the quality, durability, and care instructions for different materials (e.g., wood, fabric, leather).
  • Help customers understand how certain pieces fit within their space in terms of size and design.
  • Sales and Transactions: Recommend products based on the customer's preferences and needs.
  • Highlight special offers, promotions, or financing options available.
  • Process sales transactions, including taking payments, handling refunds, and arranging for delivery.
  • Customer Service: Assist with special orders if a customer wants a product not currently in stock.
  • Help with arranging delivery or assembly services.
  • Handle any post-sale issues such as returns, exchanges, or warranty claims.
  • Store Maintenance: Ensure that the sales floor is organized and the furniture is properly displayed.
  • Assist with restocking inventory or setting up new product displays.
  • Upselling and Cross-Selling: Suggest additional items like accessories, cushions, or matching pieces to complement the main furniture purchase.
  • Offer add-ons, such as warranties, protection plans, or assembly services.
  • Building Customer Relationships: Establish a rapport with customers to encourage repeat business.
  • Follow up on sales, customer satisfaction, and future furniture needs.
Requirements:
  • Previous sales experience in a retail sales role.
  • First-class negotiation skills.
  • Well-presented and friendly.
  • Experience in handling cash.
  • Organized and proactive.
  • A background in interiors/homeware/furniture is desirable.
Benefits:
  • Competitive salary based on experience.
  • Opportunities for professional growth.
  • Dynamic, professional, and supportive work environment.

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