Technical Customer Support Specialist
4 weeks ago
Technical Support Specialist – Co. Mayo/Hybrid
Our client, one of Europe's leading innovators in Retail & Hospitality Technology, is currently looking for a talented Technical Support Specialist to join their team and provide technical support for clients across the UK & Ireland.
This is an entry level role in IT providing 1st Line support across a variety of technical issues with full training provided. Due to the customer facing nature of the role, strong communication skills are essential
The Role:
·Provide Technical Support and user training on Retail and Hospitality IT Systems to client companies across the UK & Ireland via phone and email
·Identify priority issues and work with support and R&D teams to troubleshoot or escalate as necessary
·Deliver frequent updates to clients on ongoing issues managing a balance of new cases with open, ongoing cases
·Accurately process and record call transactions using a computer and designated CRM software
·Offer alternative solutions where appropriate with the objective of retaining customers' and clients' business
·Organize ideas and communicate effectively within team and department as well as with external stakeholders
·Follow up and make scheduled call backs to customers where necessary
The Ideal Candidate:
·Interest in computer hardware and software, and a willingness to learn
·Proven track record in Customer/Technical support
·Experience in Retail/Hospitality IT Systems or EPoS an advantage but not essential
·3rd level IT level 6 or above qualification preferable
·Must be customer focused with good verbal communication skills
If interested in learning more about this fantastic opportunity please forward your CV using the apply button
-
Technical Support Specialist
2 days ago
Ballina, Mayo County, Ireland Cms Distribution Full timeJob Purpose Summary As a key member of the 2nd line support team, your main duties will be to provide technical support to our customers, helping them to resolve issues, but above all, taking ownership of particular product set and writing FAQs, testing firmware, and being an escalation point for your specialist product group.Also taking ownership of...
-
Technical Support Specialist
16 hours ago
Ballina, Mayo County, Ireland Cms Distribution Full timeJob OverviewCms Distribution: IT & Technical Support Technician RoleThe role of an IT & Technical Support Technician at Cms Distribution is a key member of the company's IT & Technical Support team.This team handles all support tasks for internal and external Draytek customers, ensuring timely resolution of service & technical issues within agreed...
-
It & Technical Support Technician
21 hours ago
Ballina, Mayo County, Ireland Cms Distribution Full timeJob Purpose Summary The technician role is a key member of the IT & Technical Support team.This team handles all support tasks for our internal IT & external Draytek customers.The main duties of the role are to triage the service desks once queries are received and handle queries within IT and Draytek.The role will help users to resolve any service &...
-
Sales Support Specialist
2 weeks ago
Ballina, Mayo County, Ireland Charles River Full timeFor 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will...
-
Care Support Specialist
3 days ago
Ballina, Mayo County, Ireland Oasis Group Full timeCompany Overview:At Oasis Group, we strive to provide high-quality services that cater to the unique needs of individuals with physical, sensory, and neurological disabilities. Our team is dedicated to fostering a culture of inclusivity and respect, where each person can thrive and reach their full potential.Job Description:We are seeking an experienced Care...
-
Support Specialist Day Service
2 days ago
Ballina, Mayo County, Ireland Western Care Association Full timeAbout the RoleAs a Support Specialist at Western Care Association, you will play a vital part in delivering high-quality care and support to individuals with complex needs.Our team is committed to providing person-centered services that empower individuals to live their lives to the fullest.We are seeking an experienced and compassionate individual to join...
-
Support Specialist
3 days ago
Ballina, Mayo County, Ireland Nua Healthcare Full timeAbout UsNua Healthcare Services is committed to providing exceptional care and support to individuals with complex needs. Our team of experienced professionals is dedicated to delivering high-quality services that empower individuals to achieve their full potential.We are currently seeking applications from skilled professionals to fill the roles of Social...
-
Technical Shift Lead
4 weeks ago
Ballina, Mayo County, Ireland Collins McNicholas Full timeExcellent opportunity for a Technical Shift Lead to join a Biologics Leader in the West of Ireland . The role will be responsible for leading New Product Introductions for the biologics operations team. The ideal person will have a proven people management experience and GMP experience in a pharma or biopharma environment. Overview of your...
-
Lean Manufacturing Specialist
2 days ago
Ballina, Mayo County, Ireland HERO Recruitment Full timeAbout the RoleWe are seeking an experienced Lean Manufacturing Specialist to join our manufacturing team. The successful candidate will have a proven track record of implementing lean manufacturing principles and practices to drive continuous improvement and waste reduction.This role involves working closely with the manufacturing team to identify areas for...
-
Validation Specialist
3 weeks ago
Ballina, Mayo County, Ireland TEAM HORIZON Full timeTeam Horizon is seeking an experienced Validation Engineer for the role of Pharmaceutical Technology Specialist for our Client who are based in Co. Mayo. The successful candidate will be part of the Validation Department who are responsible for the qualification / validation of all CGMP equipment, systems and processes. The role of the Pharmaceutical...
-
Care and Support Worker Achill
1 day ago
Ballina, Mayo County, Ireland Western Care Association Full timeAbout UsWestern Care Association is a leading provider of care and support services in County Mayo.We are committed to delivering high-quality services that empower individuals to live their lives to the fullest.We believe in the importance of person-centered care and are dedicated to providing services that meet the unique needs of each individual.Job...
-
Commercial Insurance Sales Specialist
16 hours ago
Ballina, Mayo County, Ireland Team Horizon Full timeJob OverviewWe are seeking a highly skilled Commercial Insurance Sales Specialist to join our team at Team Horizon. The successful candidate will be responsible for developing new business opportunities and maintaining existing relationships with clients.This is an excellent opportunity to grow your career in the insurance industry and work with a dedicated...
-
Care Support Specialist
16 hours ago
Ballina, Mayo County, Ireland Western Care Association Full timeJoining Western Care AssociationWe are a leading provider of care services, dedicated to supporting individuals with complex needs. Our team is committed to delivering high-quality care that enhances the lives of those we support.About the RoleThis exciting opportunity has arisen for a highly motivated and caring individual to join our team as a Social Care...
-
Healthcare Support Specialist
2 days ago
Ballina, Mayo County, Ireland Gsw Solutions Part timeGSW Solutions invites applications from enthusiastic and dedicated individuals to fill the position of Healthcare Assistant. As a key member of our team, you will be responsible for providing high-quality care to our patients.Company OverviewWe pride ourselves on delivering exceptional patient care and creating a supportive work environment for our staff.Job...
-
Specialist Healthcare Support
2 days ago
Ballina, Mayo County, Ireland Ttm Healthcare Full timeTtm Healthcare Solutions is committed to delivering exceptional care and service to our clients. As an Intellectual Disability Nurse, you will play a vital role in our team, working closely with medical staff and patients to provide high-quality care.We are seeking experienced nurses who can bring their skills and expertise to our team. If you are passionate...
-
Insurance Customer Service Advisor
2 days ago
Ballina, Mayo County, Ireland Arcon Recruitment Services Full timeWe are seeking to recruit an Insurance Customer Service Advisor in Co. Mayo. This role can be based out of the company's Westport, Ballina or Claremorris offices. Key Responsibilities: Promote and generate new business, across all personal lines classes - Motor, home, farm, van, health and marine. Process policy queries and changes in line with existing...
-
Support Worker and Assistant Specialist
5 days ago
Ballina, Mayo County, Ireland Nua Healthcare Full timeCare and Support Role OverviewNua Healthcare Services is committed to delivering exceptional care and support services to individuals with complex needs.We are seeking experienced and passionate professionals to join our team as Social Care Workers and Assistant Support Workers.As a member of our care and support team, you will have the opportunity to make a...
-
Residential Social Support Specialist
16 hours ago
Ballina, Mayo County, Ireland Western Care Association Full time**About Us**At Western Care, we are committed to providing the most suitable care in the most suitable setting for the individuals we support. Our vision is to empower people to live their lives to the fullest.We are currently seeking a dedicated and compassionate Social Care Worker to join our team in County Mayo. As a key member of our residential service,...
-
Insurance Customer Service Representative
2 days ago
Ballina, Mayo County, Ireland Arcon Recruitment Services Full timeJob Description:We are seeking to recruit a skilled Insurance Customer Service Advisor in Co. Mayo. This role can be based out of the company's Westport, Ballina or Claremorris offices.Promote and generate new business across all personal lines classes - Motor, Home, Farm, Van, Health and Marine.Process policy queries and changes in line with existing client...
-
Sales Support Assistant Ireland
1 day ago
Ballina, Mayo County, Ireland Arcon Recruitment Services Full timeJob DetailsWe are currently seeking a talented Sales Support Assistant to join our team in Ireland. As a Sales Support Assistant, you will play a vital role in supporting the sales team and providing exceptional customer service.Responsibilities:Assist customers in selecting products and providing product information.Sell products to both retail and trade...