Content Management Specialist

1 week ago

Dublin, Dublin City, Ireland Gen Full time

Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We're always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives. 

When you're a part of Gen, you are provided access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits & compensation packages.

Diversity is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected, and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience, and business needs. 

If this sounds like you—Gen has a dynamic, supportive culture with core values that celebrate diversity, promote teamwork, and encourage every team member to contribute and grow—join us

About the role

As a Content Management Specialist, you will be working within an agile team to assist with performing daily maintenance and content changes on Gen's customer-facing web properties. You will work with your agile team to groom, plan, and execute the team's backlog in an efficient manner, whilst maintaining an outstanding user experience for our customers. The scope of the work will be of a global nature.

The ideal candidate will have a strong background in web content management. Experience working with a large-scale content management system is necessary. A detail-oriented person with a strong analytical mind, eye for detail and drive to execute tasks efficiently is ideal.

What You Will Do in This Role

Maintain web content using Adobe Experience Manager.

Create custom web pages to support marketing initiatives.

Update online web pages, marketing collateral and links.

Assist with global production coordination.

Assist with analyzing and processing requests in an Agile team.

You'll publish content in multiple languages and work with localization and QA teams to ensure a seamless process.

Work with product, development and QA teams on outlining defects in the CMS.

What You'll Need to be Successful in this Role

BS/BA in computer science or related discipline; or 2 – 4 years professional experience working with content management systems

Strong technical web production skills and understanding of Content Management Systems a must.

Experienced publishing content in Adobe Experience Manager.

Ability to execute on simultaneous projects with tight deadlines.

An excellent eye for detail, consistency, and accuracy.

Exceptional interpersonal skills with ability to work as a team or independently.

Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization.

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency. 

Gen complies with all anti-discrimination laws.

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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