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Lead Technical Writer

1 month ago

Galway, Galway, Ireland Datavant Ireland Full time

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

What We're Looking for:

In this role you will design, develop, and implement content models, architecture, maps, taxonomies, and metadata for technical and client-facing business units to ensure flexible and accessible content according to customer needs. You will create and curate documentation design for multiple products in the (AI-technical content) space, leading a team to create various types of content to ensure customer adoption, growth, and success. You should be a people leader, skilled at fostering alignment and consensus among stakeholders and empowering people to bring their best work.

What You Need to Succeed:
  • 7+ years experience in technical content development and delivery
  • Strong strategic planning experience, including documentation development and architecture
  • Leadership experience, management, and/or owning complex initiatives
  • Strong interpersonal skills, ability to empower cross-functional teams with positive outcomes
  • Strategic thinker with a proven record of data-driven results thinking and approach to decision making
  • Degree educated in English, Technical Writing, or Rhetoric
  • Familiarity with generative AI tools and processes and LLM solutions
  • Experience with source control software (GitHub, etc.)
  • Experience with clinical trials, medical authoring/editing, science writing, and FDA guidelines for technical communication
  • Experience with Confluence, Jira, Aha, Agile processes and software planning tools.
What You Will Do:
  • Create the information architecture for our content to enable use and re-use
  • Design and implement information maps and models that integrate content into the overall structure to improve semantic value and taxonomy
  • Organize and create efficient taxonomies, namespaces, and search schemas
  • Work with teams to identify and resolve documentation development issues
  • Work with IT on system architecture to recommend modification to content workflows and operations where appropriate
  • Seek and recommend cutting-edge tooling and processes when needed while remaining lean and cost-effective
  • Measure performance and customer satisfaction, adjusting team strategy and operations based on data analysis, research, and feedback
  • Communicate easily and regularly with leadership, stakeholders, and customers in a variety of settings
  • Drive innovation, inspire team members, and encourage a growth mindset
  • Recruit, hire and lead new team members as we grow our team
Join Our Team at Datavant Ireland – A Galway-Based R&D Technology Center

Datavant Ireland is an innovative R&D technology center based in Galway, dedicated to solving complex technology challenges with a purpose. We are looking for talented technical professionals who are product-minded and eager to make an impact. If you are passionate about developing cutting-edge solutions and want to be part of a growing team, we invite you to explore the exciting career opportunities at Datavant.

Careers at Datavant offer the opportunity to apply your technology and problem-solving skills toward a vision that every healthcare decision is powered by the right data, at the right time, in the right format. We're looking for problem-solvers, game-changers, innovators, dreamers, doers—people who are ready to move the needle and build on our success.

We provide team members with a robust total compensation package that includes:

  • Pension contribution.
  • Flexible, Hybrid work environment.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.

We are proud to be an Equal Employment Opportunity employer. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need accommodation while seeking employment, please contact us at peopleteam@datavant.com.

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