Technical Product Owner

2 weeks ago

Dublin, Dublin City, Ireland Chartered Accountants Ireland Full time

Direct message the job poster from Chartered Accountants Ireland

Human Resources Business Partner at Chartered Accountants Ireland

About Chartered Accountants Ireland

Chartered Accountants Ireland (The Institute) is the longest established and fastest growing professional accountancy body on the island of Ireland. We are on a mission to change how we support our Students, Members, Firms and other users and have embarked on a transformation of how we serve them, our internal processes and ways of working. To assist with this, we are changing our core systems to a Microsoft Dynamics 365 platform and our Education team is implementing a new Education platform making use of adaptive learning. All of this is central to how we evolve our 135-year heritage and keep supporting our Members in delivering Trusted Business Leadership.

Institute Values

The Institute's values of Innovation with Ambition, Collaboration for Impact, Speed and Simplicity, Trust, Inclusion, and For Tomorrow, For Good are central to everything we do.

About The Role

Chartered Accountants Ireland is at the start of a journey to introduce new applications to service its Students, Members, Firms and other users. This is part of a wider effort to improve and modernise user facing processes and internal ways of working. This role is a unique opportunity to be part of shaping the future as well as implementing Microsoft Dynamics 365 platform.

As a Product Owner you will have the curiosity of a Business Analyst when it comes to process and process optimisation, understanding the requirements and identifying improvements in how they are executed. You will be well accustomed to working closely with business owners and assisting them in leveraging technology and structured processes to provide the best possible outcome. You are commercially astute and understand the functional opportunities of the platform well enough to find the right solutions for the business in collaboration with a technical Solutions Architect where required. The Institute has a Change Management team who you will also be working with to ensure all changes to processes in particular are embedded and prioritised.

As a Product Owner you will be a member of the Business Technology team and report to the Head of Strategy, Design and Delivery who in turn reports to the CIO.

As a Product Owner you will be part of a team of 3-4 Product Owners who are all highly collaborative and who take ownership for the development of all functional requirements while also keeping track of non-functional requirements in collaboration with the Solution Architect and our Operational team. You will do this through collaborating closely with suppliers and stakeholders across the organisation including Architects, QA team, Operations team to ensure the solution delivers upon the requirements and meets the expected outcomes. You are constantly reviewing the solution to find synergies and ways to optimise the user experience and the internal ways of working. You are KPI and data driven and use this quality to understand what is important and what should be prioritised.

This Product Owner role will be mainly focusing on Microsoft Dynamics 365 F&O but during the implementation of the new application stack may from time to time be required to assist in some of the other areas e.g. Microsoft Dynamics 365 CE or PowerPages. Once the project has been delivered you will be ongoing responsible for ensuring we keep improving and leveraging new functionality on F&O.

Key Responsibilities:

  • Identify and facilitate workshops with key stakeholders to identify the business needs, key risks, dependencies etc.
  • Analyse the requirements against the functionality of the platform and find the best way to meet the requirements.
  • Work with the business to identify ongoing opportunities to deliver better customer experience or better ways of working in a structured manner.
  • Gather and agree with end-users the functional and non-functional requirements aligning them towards industry best practice.
  • Collaborate with stakeholders to agree and document detailed design and acceptance criteria for both functional and non-functional requirements and for project deliverables.
  • Execute gap analysis against proposed technologies.
  • Assume responsibility for planning requirements gathering and requirements management.
  • Organise, review and/or release of the documentation when required.
  • Support the development teams by clarifying the requirements and design.
  • Initiate the communication inside and outside the team to ensure effective implementation of the proposed solution.

Required experience & skills:

  • Experience in gathering requirements for a large-scale application replacement project.
  • Experience working with financial applications MS Dynamics 365 F&O (preferred) or earlier versions of Dynamics AX or Business Central is essential as well as good understanding of functional opportunities and best practices in F&O.
  • Experience working with MS Power Platform and CE.
  • Experience in collaborative and data design with customers and/or end-users.
  • Experience in writing user stories and product backlog.
  • Experience with Business Process Re-Modelling & Notation (BPMN).
  • Experience with Scrum and Agile and ideally the ability to demonstrate thought leadership and coaching in these new ways of working.

The successful candidate will have the following:

  • Strong analytical skills
  • Effective communication and writing skills
  • Strong interpersonal and teamwork skills
  • Detail-oriented
  • Flexible to new situations, enjoys a challenge and continuously learning
  • Ability to work independently and in an ambiguous environment
  • Experience in working in a hybrid environment

The Institute is seeking and encourages applications from experienced candidates who may be looking for flexible work arrangements. If such arrangements are being sought, please bring these to the attention of your interviewer.

The Institute will use the information which you have provided in this form to respond to your request or process your application and will hold and protect it in accordance with the Institute's privacy statement, which explains your rights in relation to your personal data. By submitting this application acknowledge you have read our privacy statement.

Chartered Accountants Ireland is an equal opportunities employer.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Product Management, Information Technology, and Analyst
  • Industries: Accounting and Education
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