Director of Technical Product Management

1 week ago

Dublin, Dublin City, Ireland Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone. 

Todays' RCM is inherently complex due to opaque and payer-specific adjudication rules, incurring significant waste and inefficiency. Optum Insight is committed to delivering new technology and processes to improve the Revenue Cycle Management (RCM) workflow using advances in Gen AI and other state-of-the-art technology that would ultimately benefit all stakeholders involved in the healthcare ecosystem — payers, providers, and patients.

Director of Technical Product Management plays a vital role in shaping and executing the product strategy within our technology team, as aligned with our primary Business partner roadmaps and our Technology roadmap. This person will oversee and drive the strategic direction, development, and management of technical products (as aligned to our prioritized business product roadmap and our Technology Roadmap) ensuring they align with Strategy, business goals, fulfill market needs and stay ahead in the competitive landscape. 

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

Strategic Planning and Vision: 

  • Work with Leaders to develop and articulate a clear vision for the  Product portfolio, including aligning with the business company's strategic objectives. 
  • Create, implement and manage a long-term product roadmap, including new product development and enhancements to existing products. 

Leadership and Team Management: 

  • Lead, mentor, and grow a team of technical product owners and lead technical product managers. 
  • Foster a culture of innovation, excellence, and accountability within the team. 
  • Facilitate collaboration and communication across various local and Enterprise Technology and Business areas, such as Engineering, business, customer support, Data Governance etc. 

Product Lifecycle Management: 

  • Oversee the technical product lifecycle from ideation to launch, and further into maturity and potential phase-out. 
  • Working with our Business and Tech partners, prioritize product initiatives based on business impact, customer needs, and market trends. 

Market Analysis and Customer Insight: 

  • Conduct thorough market research to identify emerging trends, technologies, and competitive threats. 
  • Engage with business and stakeholders to understand their needs and translate them into product features and improvements. 

Technical Oversight and Innovation: 

  • Work closely with technical leads and engineering teams to ensure technical feasibility and alignment with product vision. 
  • Drive innovation and ensure the products leverage cutting-edge technology effectively. 

Stakeholder Communication and Reporting: 

  • Act as a key point of contact for all product-related communications with internal stakeholders and external partners. 
  • Provide regular updates to executive leadership on product performance, strategic shifts, and market dynamics. 

Technical Product Resource Allocation: 

  • Manage and ensure optimal allocation of technical product resources across the portfolio. 
  • Balance capacity between new product development and enhancement of existing products. 

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree in Business, Computer Science, Engineering, or related field 
  • Extensive experience in technical product management, including a track record of successful product launches 
  • Solid leadership skills with experience in managing and developing high-performing teams 
  • Excellent analytical, problem-solving, and decision-making skills 
  • Deep understanding of technology, SDLC and the ability to engage with technical teams on complex issues 
  • Solid communication and interpersonal skills, with the ability to influence and engage diverse stakeholders 

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved.

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