Pensions Administrator

4 weeks ago


Dublin, Dublin City, Ireland Aviva (EG) Full time

Aviva Life & Pensions Ireland have a fantastic opportunity for a career driven individual to join us in our Pensions Administration team as a Pensions Administrator.

This position is based on site in our Cherrywood office, with an opportunity to benefit from Aviva's smart working arrangements which offers a mix of home and office working. While this role is in the greater Dublin area, it would suit those with financial services experience living in Wicklow/Kildare/north Wexford area also. We have free parking for staff who commute by car or motorcycle or there are public transport links close-by (the LUAS Green Line and 84a bus stop is one minute away).

The position will report to a Pension Team Leader and includes full ownership for the administration of a Pension portfolio. The role will involve working closely with our administration partners and Financial Brokers to deliver a first-class customer service.

Duties & Responsibilities
  1. Effective management of work queues, ensuring prompt & accurate results.
  2. Build positive relationships with key stakeholders internally and externally.
  3. Consistently demonstrate task ownership and a solution focused approach.
  4. Continually monitor and check all Risk events have been properly recorded.
  5. Ensure we meet our obligations under Pensions Act & CPC.
Skills & Experience:
  1. Broad knowledge of the Pension environment is desirable not essential.
  2. Pension qualification an advantage (APA/ QFA).
  3. Excellent verbal and written communication skills.
  4. Good planning and time management skills and ability to quickly build positive relationships at all levels.
  5. High energy and passion for customer service and delivery by working under pressure and meeting deadlines in a fast-paced environment.
What will you get for this role?
  1. A competitive market leading salary depending on skills, experience, and qualifications.
  2. Generous pension (employee contribution matching of up to 14% if you contribute 8%)
  3. Annual performance related bonus and pay review.
  4. Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.
  5. Free car parking
  6. Generous Health & dental insurance contributions after six months
  7. Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
  8. Cycle to Work benefit scheme.
  9. TaxSaver Travel Scheme
  10. Family friendly parent's (matching paternity and maternity leave) and carer's leave.
  11. Up to 40% discount for some Aviva products plus discounts for Friends and Family
  12. Employee Assistance Programme
  13. Volunteering days
  14. Professional qualification support and transparent career progression plans

Aviva is for Everyone. Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Our smart working combines the benefits of flexibility with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact Dylan Wood on.

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