Customer and Field Service Manager

3 weeks ago


Dublin, Dublin City, Ireland Sigmar Recruitment Full time

This range is provided by Sigmar Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Sigmar Recruitment

  • A leading member of the Irish HVAC industry.
  • An organisation offering strong long-term opportunities.
  • A well established company with a broad customer base.

About Your New Job

  • As Customer and Field Service Manager, your job will be to lead a field and customer service team to ensure users of the company's HVAC equipment is working properly.
  • Ensuring efficient and effective responses to planned and emergency calls.
  • Scheduling and coordinating the field service team's workload.
  • Assisting and guiding the customer service team with complex cases.
  • Analysing relevant KPIs and ensuring data is correctly processed and analysed.
  • Developing and updating relevant procedures and policies.

What Skills You Need

  • For this Customer and Field Service Manager job you will have 5+ years' relevant experience in a similar role, ideally coming from an HVAC environment or similar.
  • You will also have strong people management and customer service abilities.

What's on Offer

  • Excellent career opportunity.
  • Strong remuneration package.

What's Next

  • If you're interested in hearing more about this Customer and Field Service Manager job, apply through the "Apply Now" button or call me, Jasper Wiley on +353 1 474 4623.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • HVAC and Refrigeration Equipment Manufacturing
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