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Senior Medical Information Manager

4 weeks ago

Dublin, Dublin City, Ireland Russell Tobin Full time

This role is responsible for providing functional and therapeutic area/brand expertise to support responses to complex and highly complex escalated medical enquiries from country affiliates worldwide, and other medical information activities such as creation and quality review of Global Response/Guidance and Q&A documents.

The main responsibilities:

  1. Delivery of complex or highly complex deliverables; responses to escalated medical enquiries for priority/launch brands
  2. Review of MI deliverables to ensure quality requirements are met
  3. Developing content for digital platforms
  4. Providing input into MI Service processes and standards to ensure optimal efficiency and productivity
  5. Management of Congress Medical Information booth enquiries
  6. Support (onsite, remote) to MI activities at congresses
  7. Reporting on enquiry metrics and insights from countries and regions

Major Accountabilities

  1. Delivery of MI services for assigned TA(s), Client Group(s) or brands
  2. Provide timely and quality responses to medical enquiries escalated from country affiliates (focus on priority/launch brands). Ensure adherence to KPIs with regard to timeliness, and meet the minimum criteria in quality reviews conducted by management
  3. Write or review MI deliverables such as Global Guidance Documents (GGDs), MI Q&As to ensure they meet quality requirements – scientifically balanced and evidence-based, adhere to topic/key messages, language and grammar are correct, regulatory/safety/legal aspects are considered
  4. Provide input into tactical plans for the development of MI deliverables with the Expert Medical Information Manager
  5. Provide input into MI Service processes and standards to ensure optimal efficiency and productivity
  6. Lead the generation of reports for stakeholders (Medical and Clinical Solutions management, relevant Division management, Franchise and Brand teams) on enquiry metrics and insights from countries and regions
  7. Provide support to management of Congress Medical Information services, onsite and remotely
  8. Support services for Regional or Country MI teams

Education

  1. Minimum: healthcare professional degree or degree in a healthcare-related field
  2. Desirable: advanced degree (PhD, PharmD, MD) in life science/healthcare

Languages

  1. Fluent English (oral and written)
  2. Preferred: a second major European language

Experience/Professional requirement

  1. Minimum 3 years' experience in Medical Information/Communications in the Pharmaceutical Industry (or related Medical Affairs role)
  2. Experience in therapeutic areas
  3. Strong knowledge and application of good practices in medical enquiry management and writing for medical information
  4. Experience with reviewing medical/clinical content and providing constructive feedback
  5. Extensive knowledge of information resources and the effective/efficient use of them
  6. Solid understanding of medical concepts and the implications on a broader scale in the Pharmaceutical Industry (regulatory, PV, legal, commercial, drug development, etc.)
  7. Strong cross-functional skills and proven experience in collaboration with other departments/groups
  8. Excellent interpersonal communication and presentations skills
  9. Demonstrated innovative thinking and solution-oriented problem solving skills
  10. Ability to manage work output within given timelines
  11. Interpersonal Savvy
  12. Decision Making [Making the right call]
  13. Demonstrating courage [Being authentic]
Seniority level

Mid-Senior level

Employment type

Contract

Job function

Consulting, Science, and Health Care Provider

Industries

Pharmaceutical Manufacturing

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