Online Merchandiser

3 weeks ago

Dublin, Dublin City, Ireland Currys Ltd Full time

Currys is the number one omnichannel business in Ireland in terms of traffic and the 8th most visited ecommerce website in the country behind marketplaces. Currys' holistic approach to digital channel selection and optimization, coupled with our website's customer-centric focus, earned our dynamic eCommerce team an All-Ireland Marketing Award along with an Irish eCommerce Award this year. With a mixture of in-person and hybrid working, we are looking for someone to make amazing things happen within our team.

The eCommerce Merchandiser will have responsibility for optimizing and maintaining the currys.ie website along with maintaining the online product range while bringing a commercial focus to all web activities.

Role overview:

As part of this role, you'll be responsible for:

  • Optimizing www.currys.ie Homepage and Category landing pages using analytical tools and onsite merchandising functionality
  • Executing key promotions across all areas of the website. This includes structured homepage designs, banner placement, supplier content, and discount codes
  • Ownership of the online product range including setup of new lines, maintenance, removal of end-of-lifelines, pricing & info updates as well as any other reactive changes required
  • Guardian of the forward orders process online. Ensure this is updated daily with correct stock count and range
  • Bringing a commercial focus to all web activities to maximize the impact of the online sales channel. This must be reflected in the site look and feel
  • Ad hoc creation of site assets including banners (Adobe Photoshop) and page templates (Amplience)
  • Analyzing analytics data to identify and action UX improvements
  • Must be a customer experience advocate by identifying any potential promotional blockers to the customer transacting online
  • Collaborating cross-functionally with other internal departments including marketing, commercial, supply chain, etc. to plan and deliver product launches and promotions
  • Reporting on promotional campaigns post-execution. i.e. Learnings for next period
  • Support function for the web operations team for onsite customer escalations and any queries directed at the commercial team
  • Working with trading and acquisition teams to drive sales whilst managing margin within agreed envelopes
  • Ensuring navigation and search are optimized to ensure key products and events are easy to find
  • Researching our competitors to ensure our propositions are attractive vs market
  • Working with SEO colleagues to optimize product and category content for SEO
  • Ensuring product imagery, descriptions, and energy labels are correct, complete, in line with manufacturers' guidelines (where applicable) and optimized for consumption by your customer
  • Be the online lead for key handset launches, liaising with trading, marketing, ecommerce, and acquisition
  • To manage promotions and ensure pricing, promo tags, and strikethroughs are displaying correctly
  • Reporting technical and UX issues and support with new development release testing

You will need:

  • At least 2 years' experience in an eCommerce function
  • Content management system (CMS) experience
  • HTML and Photoshop skills are required
  • Extensive merchandising experience. Know what works best for customers and conversion
  • To be confident with Analytics applications and to be able to derive actionable insights
  • Proficiency in Excel is a must
  • To understand the business, customers, and strong product knowledge
  • Display a genuine interest in technology and eCommerce. Be an early adopter in terms of gaining knowledge of industry innovations
  • Ambitious, self-motivated, and brings a passion to the role every day
  • Problem-solving and the will to find resolutions is an absolute must

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training, and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application, please email careers@currys.co.uk and we'll do our best to help.

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