Desktop Support Agent, Dublin
4 weeks ago
Our client is a leading multinational technology company looking for a Desktop Support Agent to join their team - 11 Month Contract.
The Desktop Support Agent will be responsible for supporting our client's internal staff with technical and non-technical queries to enable them to carry out day-to-day activities.
Role & Responsibilities:
- Queue management Inbound & Outbound; with a strong focus on achieving SLA targets.
- Primary Calls and Live Chat / E-Mail.
- Identifying customers' needs, clarifying information, researching every issue, and providing solutions.
- Building sustainable relationships and engaging customers by going the extra mile.
- Documenting all call/chat information according to standard operating procedures.
- Championing adherence and compliance to process and policy.
- Identifying and escalating issues to supervisors and/or relevant teams.
Requirements:
- Fluency in English essential - Written & oral.
- Excellent data entry and typing skills.
- Ability to demonstrate active listening.
- Customer focus & adaptability to different personality types.
- Ability to multi-task, set priorities, and manage time effectively.
- Ability to handle stressful situations appropriately.
Previous experience in a Call Centre environment is desirable but not essential.
#J-18808-Ljbffr-
Desktop Support
6 days ago
County Dublin, Ireland Eolas Recruitment Full timeDesktop Support / Application Support Engineer My Dublin Southside client is looking for an Desktop Support / Application Support Engineer.The person must have good MS 365/ Active directory desktop skills but also good SQL apps support skills.The role is 3 days on site and client is based Sandyford area and you must have a Full driving licence for some on...
-
Desktop Support Engineer
3 weeks ago
Dublin, Dublin City, Ireland Reperio Human Capital Full timeDesktop Support Engineer 99772 Desired skills: Citrix, Service Now, Windows, O365, Dublin Desktop Support Engineer Contract | €160/day+ | Dublin Our client eagerly seeks an experienced Desktop Support Technician on a contract basis, valuing both technical prowess and strong communication skills to maintain seamless ICT operations. ...
-
Desktop Support Engineer, Dublin
4 weeks ago
Dublin, Ireland TN Ireland Full timeOur client is actively seeking a skilled Desktop Support Technician for a contract position, emphasizing both technical expertise and effective communication abilities to uphold smooth ICT operations.Desktop Support Engineer Responsibilities:Offer 2nd level support for desktop, application, mobile platform, and network issues.Aid in the rollout of Desktop OS...
-
Desktop Support Engineer
3 weeks ago
Dublin, Dublin City, Ireland Reperio Human Capital Full timeDesktop Support Engineer 98987 Desired skills: L1, L2, Windows, O365, Helpdesk Desktop Support Engineer Contract | €160/day+ | Dublin Our client eagerly seeks an experienced Desktop Support Technician on a contract basis, valuing both technical prowess and strong communication skills to maintain seamless ICT operations. Responsibilities: ...
-
Desktop Support Engineer
3 weeks ago
Dublin, Dublin City, Ireland Reperio Human Capital Full timeDesktop Support Engineer 99457 Desired skills: Windows, O365, Citrix, L1, L2 Desktop Support Engineer Contract | €160/day+ | Dublin Our client eagerly seeks an experienced Desktop Support Technician on a contract basis, valuing both technical prowess and strong communication skills to maintain seamless ICT operations. Responsibilities: ...
-
Desktop Support Engineer
3 weeks ago
Dublin, Dublin City, Ireland Reperio Human Capital Full timeDesktop Support Engineer 98561 Desired skills: Service Now, L1, L2, Windows, O365, Desktop Desktop Support Engineer Contract | €150/day+ | Dublin Our client eagerly seeks an experienced Desktop Support Technician on a contract basis, valuing both technical prowess and strong communication skills to maintain seamless ICT operations. Key...
-
Desktop Support Engineer
2 weeks ago
Dublin, Dublin City, Ireland Reperio Human Capital Full timeDesired skills:Citrix, Service Now, Windows, O365, DublinOur client eagerly seeks an experienced Desktop Support Technician on a contract basis, valuing both technical prowess and strong communication skills to maintain seamless ICT operations.Responsibilities:Provide 1st & 2nd support for desktop, application, mobile platform, and network issues.Assist in...
-
Application Support Agent
4 weeks ago
Dublin, Ireland Manpower Ireland Full timeSocial network you want to login/join with:Application Support Agent (Afternoon Shift), DublinLocation:Dublin, IrelandJob Category:Information TechnologyEU work permit required:YesJob Reference:BBBH7509_1739462443Job Views:4Posted:13.02.2025Expiry Date:30.03.2025Job Description:APPLICATION SUPPORT AGENT - AFTERNOON SHIFTManpowerGroup Ireland has an exciting...
-
Desktop Support Engineer
3 weeks ago
Dublin, Dublin City, Ireland Reperio Human Capital Full timeDesktop Support Engineer 98055 Desired skills: Windows, L1, L2, Mac, Azure Our client is actively seeking a skilled Desktop Support Technician for a contract position, emphasizing both technical expertise and effective communication abilities to uphold smooth ICT operations. Desktop Support Engineer Responsibilities: Offer 2nd level support...
-
Desktop Support Engineer
4 weeks ago
Dublin, Ireland Eolas Recruitment Full timeThis range is provided by Eolas Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeMy Dublin Southside client is looking for an Desktop Support / Application Support Engineer. The person must have good MS 365/ Active Directory desktop skills but also good SQL apps support skills....
-
Desktop Support Engineer
4 weeks ago
Dublin, Ireland Irish Rugby Football Union (IRFU) Full timeThe IRFU is inviting applications for Desktop Support Engineer.The successful candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.The position is being offered on a full-time, 2-year fixed-term contract basis. The role will be based at our Head Office, 10-12 Lansdowne...
-
Desktop Support Professional
2 days ago
Dublin, Dublin City, Ireland SPEEDECK Remote Work Freelance Full timeRequirements and QualificationsTo succeed in this role, you should have:A strong working knowledge of Windows 10 O/S and networking fundamentals.Recent experience with Windows 10 O/S and hardware rollout involving user migrations.Hands-on experience with user peripheral equipment, such as USB devices, personal printers, cameras, and wireless...
-
▷ Urgent: Desktop Support Engineer
3 weeks ago
Dublin, Ireland Irish Rugby Football Union (IRFU) Full timeThe IRFU is inviting applications for Desktop Support Engineer. The successful candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The position is being offered on a full-time, 2-year fixed-term contract basis. The role will be based at our Head Office, 10-12 Lansdowne...
-
Desktop Support Engineer
4 weeks ago
Dublin, Dublin City, Ireland Allied Worldwide Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Allied WorldwideTalent Acquisition Executive @ Allied Worldwide | HR, RecruitmentAbout usWe are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of...
-
Windows Desktop Engineer
1 day ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeJob Overview: Our company is seeking a skilled Windows Desktop Engineer to join our team in Dublin. As a Windows Desktop Engineer, you will be responsible for providing top-notch support to our clients. Your primary focus will be on supporting Windows Desktops, Outlook, Networks, MS Office, O365, and configuration of Microsoft Server, Exchange, Active...
-
Desktop Support Specialist
3 weeks ago
Dublin, Dublin City, Ireland Cpl Full timePosition Summary/Mission: Will provide high quality, customer focused, technology services and IT help desk support; providing innovative solutions, maintain standard practice and consistency, in addition to implementing and supporting new technology and tools for users, while contributing to the profitability and success of the Company. Fundamental...
-
Desktop End User Support New
2 weeks ago
Dublin, Dublin City, Ireland CPL Full timeUrgent Deskside Support engineer, Dublin locations full time ON SITE in Dublin city engineers requiredDaily Rates circa € 180.00 per day Pay. 6 months rolling contract term.Your role will encompass• Monitoring and Management Windows support and configuration• Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365• Configuration of Microsoft...
-
Desktop Support Team Lead
4 weeks ago
Dublin, Dublin City, Ireland eir evo talent Full timeDesktop Support Team LeadDue to continued expansion of eir evo, we are now seeking to recruit an experienced Desktop Support Engineer who endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment. This role requires on-site...
-
Desktop EUC
3 days ago
Dublin, Ireland Iron Systems Full timeResponsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and...
-
Desktop Computer Support
3 days ago
Dublin, Dublin City, Ireland IQ-EQ Full timeKey CompetenciesThe successful candidate will possess the following key competencies:Global perspective.Collaborates.Instils trust and acts with integrity.Action Orientated.Additional skills and qualifications required include:An associate degree or relevant certification in Information Technology or a related field.Working towards an ITIL, CompTIA A+, or...