Data Analyst

2 weeks ago

Dublin, Dublin City, Ireland CPL Healthcare Full time

Data Analyst

Location - Dublin

Contract type - Perm

Work model - Hybrid

Working hours - 2pm to 10pm

At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.

Job Description:

Reporting directly to the Client Relationship Manager, you will be part of an innovative team, driving organisational transformation into a data-driven culture, enabling self-service data analytics for business users.

The candidate should have excellent experience framing the problem, configurating and connecting platforms and using data to solve business problems, ensuring solutions are available to business users and the team.

The Data Analyst will be working within and promoting the Company Values at all times

Duties and Responsibilities

· Configuration of unique identifiers in the Client system for direct reference with Optima or any other Client system data

· Sales Force - Buyer program creation and system update to identify program parents.

· Buyer name alignment with Buyer subsidiary names on the Client system and establishing standard logic for Buyer names alignment.

· Various analytical, reporting, data-consolidating tasks

· Occasional project coordination

Skillset:

· Analysing and reporting on business data, presenting and documenting findings.

· Creation of reports using dashboards from a variety of business data sources

· Coordinate within the Data Analytics team for data collection and generation of predictive models

· Help the adoption of BI tools within all teams and staff, to support the goal of company-wide self-service with Power BI

· Building reporting automation in Power BI.

· Transforming raw data into insights, reports, charts, visualisations, and insights

· Work with stakeholders to develop metrics used in performance assessment and key performance indicators

Essential Competencies:

The suitable candidate must have a deep-rooted passion for delivering success.The suitable candidate will have formidable experience and working knowledge of:

· Power BI certification - API's, lay-out and Insights

· Excellent interpersonal, communication, listening and presentation skills

· Experience with Tableau .

· Proficiency in Microsoft office suite, especially PowerPoint & Advanced skills in Excel – VBA , VLOOKUP , fuzzy look up

· Tableau Certifications will be a distinct advantage in the selection criteria.

· SQL knowledge desirable

· Fluent in English – written and speaking

· Excellent eye for detail, with a curiosity mindset and attitude for data discovery

· Ability to independently manage your own time and deliverables

· Ability to efficiently work to specified project delivery deadlines

· Communication & interpersonal skills

· Excellent attention to detail

· Must be a good team player

· Flexible and innovative

Benefits and perks :

Hybrid-working model

Extensive Training & Development.

Internal career progression opportunities.

Employee assistance programme (EAP).

Fully subsidised healthcare- Hive medical cash plan.

PRSA Scheme.

Annual company get-togethers, charity days, and monthly wellbeing talks.

Bike to work scheme.

Free parking on-site.

What would you bring? As a valued team member, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives. Your expertise will contribute to our legacy of success in providing outsourced solutions for Fortune 500 companies.

Ready to be a part of our dynamic team? Explore exciting opportunities with Covalen – where your skills, ideas, and achievements are celebrated

Equal opportunity employer:

At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.

For more information, don't hesitate to reach out your journey to becoming a valued part of Covalen starts here.

Apply Now or Reach Out for More Information.

#CplCovalen

#CovalenLinkedin

#Covalen #BPOjobs #Innovation #CareerOpportunity #Covalenjobs #Contentmoderation #JoinOurTeam #Entryleveljobs #Callcentrejobs #Customersupport

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