Product Policy Manager, Francophone Africa

3 weeks ago


Dublin, Dublin City, Ireland TikTok Full time

About the team:

Our Trust & Safety team is dedicated to maintaining the safety of our online community. We have made significant investments in both human and machine-based moderation to swiftly remove harmful content, often stopping it before it reaches our broader user base. The Trust & Safety Policy unit is responsible for developing and reviewing community guidelines to foster a positive and secure environment for all users and content creators to freely express themselves.

As the Product Policy Manager for Francophone Africa, you will specialize in the policy, media, and technology landscape of the region. You will collaborate with global and regional teams to ensure that our policies align with the legal and cultural frameworks specific to Francophone Africa.

This role may involve exposure to potentially harmful content due to its nature and may encounter content that violates our community standards, such as bullying, hate speech, or other sensitive topics.

Responsibilities:

  • Organize complex ideas into clear documentation and analysis
  • Develop and implement content policies for SSA while considering regional nuances and global standards
  • Act as a point of contact for content safety emergencies and ensure compliance with regional and global policies
  • Collaborate with cross-functional teams to implement necessary policy changes

Requirements:

  • Experience in policy development, enforcement, or advocacy in the technology or social media sector
  • Interest in content management and online community development
  • Fluency in English and French
  • Ability to work in a fast-paced environment, collaborate with diverse teams, and adapt to challenges
  • Resilience and commitment to self-care to handle the emotional aspects of the role
  • Advanced degree in policy, international affairs, or related field
  • Deep understanding of West Africa's regulatory landscape and cultural norms

Preferred qualifications:

  • Previous experience in Trust & Safety


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