MAC Cosmetics, Assistant Business Manager, Full Time, Permanent

3 weeks ago

Dublin, Ireland Brown Thomas Full time

GET TO KNOW US

M.A.C. is the world's leading professional make up authority because of our unrivalled expertise in makeup artistry. MAC celebrates diversity and individuality. MAC is a proud community of professional makeup artists. MAC is at the forefront of trendsetting, collaborating with leading talents from fashion, art and popular culture. MAC believes in social responsibility, with Viva Glam at the heart and soul of our unique culture.

KNOW THE ROLE

We are seeking an inspirational and dynamic Assistant Business Manager to play a leading role in the success of the team by supporting the Business Manager in driving sales turnover and market share through the delivery of a consumer-focused culture. They are accountable for achieving this by; recruiting, leading, coaching and developing a highly engaged team to consistently deliver brand expectations on sales and service, operations and product, ensuring the Brand image is reflected through all Brand standards

Sales and Service

Ensure an hourly deployment plan is completed daily to cover all areas of the shop floor in line with the weekly staff rotas Ensure team awareness of all additional sales avenues i.e. eventing, omni-channel and digital channels, etc. Keep up to date with competitor activities and missed opportunities Ensure effective training, coaching and development takes place for all direct reports, and feedback is communicated in order to deliver the expected Company service standards Communicate and review daily/weekly targets and Brand KPI's, taking appropriate action where necessary Effectively use and encourage the teams use of social media to leverage opportunities to drive the business, protect and enhance the Brand image. Support the execution of the Brand Strategy and local plan In collaboration with the Business Manager, create and drive a local Marketing and Events Plan, ensuring it is within keeping of Retailer activity Support the Business Manager in working in partnership with Education Teams ensuring, product knowledge and skill sets enable team members at all times. Deliver excellence in execution of service by ensuring measures are in place to continually and visiblyimprove service levels, creating a zero consumer complaints mind-set and a surprise and delight culture Act as a role model for the team ensuring all aspects of sales and service are executed, creating a zero consumer complaints mind-set and a surprise and delight culture Be an Ambassador for the Brand – lead the way to ensure Brand values are represented and bought to life. Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Business Manager where appropriate Ensure the upskilling of the team with the use of Brand education digital tools and resources Provide coaching and feedback to the team on consumer service, sales techniques and product knowledge to improve performance Support the consumer recruitment and retention strategy to grow a loyal consumer base

Team Management

Demonstrate ELC leadership qualities acting as a role model at all times Recruit, induct, retain and develop a high calibre team in line with Company procedures Ensure the team are aware of Company standards, Policies and Procedures that relate to their role Develop talent and capabilities of the team, promoting a culture of development through coaching and feedback, acting as a role model at all times Provide clear goals, and expectations to help and support the team to achieve and maintain the required standard of conduct and job performance, following the Company performance management procedures where necessary Manage absence in line with the Company attendance policy Communicate effectively with the team ensuring appropriate cascade of information and creating a culture of high engagement Identify skills gaps and training needs of team, ensuring training is received utilising existing company tools effectively Work with the Business Manager to identify and manage 'Talent 'effectively in order to support succession plansConduct performance reviews with the team, in line with Company guidelines to identify strengths and development needs, taking appropriate action to support development or below standard performance, setting clear objectives

Operations

Communicate with the Management team to ensure the delivery of excellent standards at all times (product, housekeeping displays, messaging, pricing) Review retail standards of team on a daily basis and take action to ensure standards are maintained Ensure the team complete deliveries, stock movements and associated administration within agreed company timeframes Ensure that all auditable procedures and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk Respond timely and effectively to all information requests Minimise stock loss by ensuring team comply with all Company Security Policies and ProceduresEnsure the team work effectively in line with all Company and Retailer Health and Safety Policies and

Procedures

Maintain a safe working environment for consumers, recommending solutions and ensuring that all team members adhere to Company and Retailer Policies and Procedures Ensure that the team are aware of their health & safety responsibilities and all areas of operational activity

Commerciality

Manage daily replenishment, taking appropriate action where necessary
Utilise all commercial reports to support decision making Ensure visual merchandising layout is completed to guidelines and within agreed timescales Identify stock package issues, and take corrective action, informing the Business Manager when out of direct control In collaboration with the management team effectively plan for and communicate all promotions and discounts ensuring they are actioned in line with Company guidelines Respond to business trends and external factors to recommend changes needed to capitalise on opportunities to maximise sales. Encourage teams to identify trends and make suggestions to enhance product performance

KNOW WHAT WE'RE LOOKING FOR

Proven retail management/ assistant management experience in a fast-paced retail and/or consumer facing environment Ability to drive self-development Proven track record of leading, coaching and developing a team to succeed Commercial acumen in a fast-paced service led environment and awareness of industryEffective communication, organisational, prioritisation and delegation skills

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

  • MAC Cosmetics, Assistant Business Manager, Full Time, Permanent

    4 weeks ago

    Dublin 1, Ireland Brown Thomas Full time

    GET TO KNOW USM.A.C. is the world’s leading professional make up authority because of our unrivalled expertise in makeup artistry. MAC celebrates diversity and individuality. MAC is a proud community of professional makeup artists. MAC is at the forefront of trendsetting, collaborating with leading talents from fashion, art and popular culture. MAC...

  • MAC - Assistant Retail Manager - Brown Thomas - 37.5 Hours

    7 days ago

    Dublin, Ireland MAC Full time

    MAC - Assistant Retail Manager - Brown Thomas - 37.5 HoursAssistant Manager M·A·C is the world’s leading professional MAKEUP AUTHORITY because of our unrivaled expertise in makeup artistry. M·A·C celebrates diversity and INDIVIDUALITY — all ages, all races, all sexes. M·A·C is a proud COMMUNITY of professional makeup artists. M·A·C is at the...

  • Counter Manager

    3 weeks ago

    Dublin, Ireland Benefit Cosmetics UK Full time

    Overview Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous! We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976...

  • Hourglass, Dual Site Business Manager, Full Time, Permanent

    6 days ago

    Dublin, Ireland Brown Thomas Full time

    GET TO KNOW USConnected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the...

  • Beauty Expert

    1 month ago

    Dublin, Ireland Benefit Cosmetics UK Full time

    Overview Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous! We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976...

  • MAC - Assistant Retail Manager - Brown Thomas - 37.5 Hours

    4 weeks ago

    Dublin, Ireland MAC Full time

    Assistant Manager We are seeking an inspirational and energetic Assistant Manager to play a leading role in the success of the team by supporting the to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. Creativity is our day to day. Our mission is to enable limitless self-expression by...

  • Cosmetic Packaging Manager

    1 month ago

    Dublin, Ireland Approach People Recruitment Full time

    Our client is an Irish-based production entity within an international group of companies, with offices in London, New York, Geneva, and Singapore. Their expertise lies in designing, developing, and producing high-end personal luxury goods, including perfumes, cosmetics, and skincare products.Your RoleYou will manage the packaging development and production...

  • Cyber Defence Blue Team Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Permanent Tsb Full time

    PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. The Cyber Defence Blue Team Manager will join the management team in Group Technology for...

  • Account Executive

    2 weeks ago

    Dublin, Ireland Teamworx Full time

    Are you detail-oriented, organized, and passionate about cosmetics? Our client is looking for a proactive and dedicated Head Office based Accounts and Operations Executive to join their team. This role is pivotal in ensuring smooth operations and financial management for our beauty brand. Whats in it for you? Hybrid Lunch expenses 25 days Annual Leave 3...

  • Cosmetic Industry Dual Site Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Teamworx Full time

    Our Client is currently seeking a talented and passionate Area Manager to over see 15 stores inretail operations, training of new employees and to work close with retail managers on completing sale strategies to ensure all goals are being reached in the business.Whats in it for you? Company car Lunch expenses 25 days Annual Leave 3 extra days off with full...

  • Cosmetic Industry Dual Site Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Teamworx Ltd Full time

    Our Client is currently seeking a talented and passionate Area Manager to over see 15 stores in retail operations, training of new employees and to work close with retail managers on completing sale strategies to ensure all goals are being reached in the business. Whats in it for you? Company car Lunch expenses 3 extra days off with full pay to support...

  • Cosmetic Industry Dual Site Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Teamworx Full time

    Job DescriptionOur Client is currently searching for a skilled and dedicated Area Manager to oversee 15 stores in retail operations, provide training to new team members, and collaborate closely with retail managers to implement sales strategies and ensure all business goals are met.What's in it for you?Company carLunch expenses25 days Annual Leave3...

  • La Mer, Counter Manager, Full Time, Permanent

    3 weeks ago

    Dublin, Dublin City, Ireland Brown Thomas Full time

    GET TO KNOW USLa Mer's prestige skin care journey began when Dr. Max Huber suffered burns in an experiment gone awry and set out to create his own destiny. Physicist by day, stargazer and dreamer by night, he hoped to unlock the power of renewal of the sea.Inspired by the oceanic world, Huber fermented nutrient-rich sea kelp with other natural ingredients....

  • La Mer, Counter Manager, Full Time, Permanent

    2 weeks ago

    Dublin, Ireland Brown Thomas Full time

    GET TO KNOW USLa Mer’s prestige skin care journey began when Dr. Max Huber suffered burns in an experiment gone awry and set out to create his own destiny. Physicist by day, stargazer and dreamer by night, he hoped to unlock the power of renewal of the sea.Inspired by the oceanic world, Huber fermented nutrient-rich sea kelp with other natural ingredients....

  • Travel Retail

    4 weeks ago

    Dublin, Ireland Bobbi Brown Cosmetics Full time

    Position Summary: We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and...

  • MAC, Sales Consultant, Full Time, Permanent

    3 weeks ago

    Dublin, Ireland Brown Thomas Full time

    GET TO KNOW USM·A·C is the world's leading professional MAKEUP AUTHORITY because of our unrivaled expertise in makeup artistry. M·A·C celebrates diversity and INDIVIDUALITY — all ages, all races, all sexes. M·A·C is a proud COMMUNITY of professional makeup artists. M·A·C is at the forefront of TRENDSETTING, collaborating with leading talents from...

  • MAC, Sales Consultant, Full Time, Permanent

    3 weeks ago

    Dublin 1, Ireland Brown Thomas Full time

    GET TO KNOW USM·A·C is the world’s leading professional MAKEUP AUTHORITY because of our unrivaled expertise in makeup artistry. M·A·C celebrates diversity and INDIVIDUALITY — all ages, all races, all sexes. M·A·C is a proud COMMUNITY of professional makeup artists. M·A·C is at the forefront of TRENDSETTING, collaborating with leading talents from...

  • Department Manager, Full Time, Permanent

    3 weeks ago

    Dublin, Dublin City, Ireland Brownthomasarnottscareers Full time

    Department Manager, Full Time, Permanent Location Arnotts, Dublin ID 6035 At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer's lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing...

  • Shiseido , Sales Consultant, Full Time, Permanent

    7 days ago

    Dublin 1, Ireland Brown Thomas Full time

    GET TO KNOW USFor over 150 years, Shiseido has defined the concept of beauty and spread its knowledge and power onto the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.We love to find beauty and share it. We believe that...

  • Assistant Retail Manager

    3 weeks ago

    Dublin, Dublin City, Ireland MAC Full time

    Assistant Manager M·A·C is the world's leading professional MAKEUP AUTHORITY because of our unrivaled expertise in makeup artistry. M·A·C celebrates diversity and INDIVIDUALITY — all ages, all races, all sexes. M·A·C is a proud COMMUNITY of professional makeup artists. M·A·C is at the forefront of TRENDSETTING, collaborating with leading...