Senior Product Designer

3 weeks ago


Dublin, Dublin City, Ireland Intercom Full time
What's the Opportunity?

You have the chance to be part of an innovative product design team in a highly respected company that is making a real impact in the industry. At Intercom, each senior product designer collaborates closely with a product manager, engineers, as well as research and analytics teams to shape the future of the company. Design plays a fundamental role at every level, with key leadership positions held by designers from the start, shaping the company's DNA.

We prioritize kindness and genuine care for our team members, fostering an environment where you can be yourself, feel appreciated, and continuously learn and develop, regardless of your level of experience.

If you're curious about our work environment, explore what sets us apart and hear from our CEO about our mission and vision.

What Will I Be Doing?
  • Lead the Product Design team, collaborating with other designers to enhance their work and elevate the team's performance.
  • Tackle design challenges from concept to execution, leveraging insights from research and analytics to create innovative products and features.
  • Work across teams to raise design standards and enhance design processes at Intercom.
  • Prototype and sketch ideas to test feasibility, and design intricate components and interactions.
  • Collaborate with product managers to shape and refine product roadmaps.
  • Partner with engineers to bring ideas to life through iteration and implementation.
  • Share your learnings through internal and external channels like blogs, books, and events.
What Skills and Experience Do I Need?
  • Proven experience in designing digital products and systems, with a track record of delivering solutions that address real-world problems.
  • Understanding of the entire product development process from problem-solving to detailed design.
  • Proficiency in creating high-fidelity mockups using tools like Figma and Sketch.
  • Ability to develop interactive prototypes using various design tools or coding languages.
  • Strong communication skills to articulate design rationale and complexities to stakeholders.
  • Self-motivated and collaborative mindset to work across different functions within the organization.
  • A growth-oriented attitude with a focus on problem ownership, adaptability, and a drive for continuous improvement.

Your portfolio should highlight your experience in software product design, emphasizing problem-solving approaches and solutions over visual aesthetics alone.

Benefits

At Intercom, we offer a range of benefits to ensure our team feels valued and supported:

  • Competitive salary and equity in a fast-growing startup.
  • Daily catered lunch, snacks, and a fully stocked kitchen.
  • Regular performance evaluations to recognize and reward excellence.
  • Comprehensive health, dental, and life insurance coverage.
  • Flexible vacation policy and holidays for work-life balance.
  • Generous parental leave including maternity and paternity benefits.
  • Support for cycling enthusiasts through the Cycle-to-Work Scheme.
  • Access to top-notch equipment like MacBooks to enhance productivity.

We are dedicated to building a diverse and inclusive team at Intercom, welcoming individuals from all backgrounds and identities. Our commitment to diversity ensures an open and supportive work environment where everyone can thrive.



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