Director of Meeting

2 weeks ago

Dublin, Dublin City, Ireland Mamica Ltd. - The Firm Full time

Great opportunity for a talented senior event professional to join this city-centre five star hotel as Director of Meeting & Events. This role oversees all functions of the Meeting and Events Department with the aim of maximising profit and guest satisfaction.

Key responsibilities include:

  • Daily management of department activities - enquiries, proposals, contracting, event planning etc.
  • Assign workload and responsibilities, managing team performance.
  • Mentoring, coaching and regular feedback of the Events team.
  • Ensure all customer feedback, positive and negative, is quickly addressed / resolved.
  • Department reporting: forecasts, productivity reports, revenue and P&L reports etc.
  • Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and upsell products and services to increase revenue.
  • Review future business, identify gaps and ensure pro-active measures are taken to achieve targets.
  • Devise creative ideas and strategies to drive business.
  • Promote teamwork and the delivery of consistent 5 star service through daily communication and coordination with other departments.
  • Recruitment and training of the Meetings & Events Team.

The ideal candidate will have at least two years' experience as Director of Event Management or equivalent senior event management role. Must have a proven track record of team management, ie developing the team, managing performance and meeting department goals.

Further candidate attributes include:

  • Strong customer development and relationship management skills
  • Polished, professional demeanour in person and in all communications
  • Genuine commitment to providing superior levels of customer service
  • Positive outlook and management style
  • Excellent organisational and prioritisation skills
  • Knowledge of contract management and legalities
  • Strong interpersonal and communication skills (verbal, listening, writing) with fluent English
  • Excellent admin and IT skills with good knowledge of event technology products and services

Wide range of benefits on offer including:

  • Employee F&B discounts
  • Discounted gym membership
  • Extensive in-house Training & Development programme
  • Life insurance
  • Employee recognition awards
  • Mealson duty
  • Bike to Work / TaxSaver schemes
  • Subsidised taxis for late work
  • Employee Assistance Programme
  • And more

If you are committed to delivering an exceptional event service for all clients and to developing the best events team possible, we'd love to hear from you

#J-18808-Ljbffr

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