Customer Manager Food Service

2 weeks ago


Dublin, Dublin City, Ireland Glanbia Full time
Role Profile

We have a great opportunity for a Customer Manager within the Food Service industry to join our team. The ideal candidate will drive the commercial strategy, oversee business development, sales, and marketing functions in the food service sector. You should have a solid background in commercial management, focusing on maximizing revenue, fostering key relationships, and ensuring the company meets its financial and operational objectives.

Responsibilities:
  • Strategic Planning and Execution:
    • Develop and implement commercial strategies aligned with company goals to drive growth.
    • Conduct market research to create detailed business plans for commercial opportunities.
  • Sales and Business Development:
    • Lead and manage the sales team to meet targets and explore new business opportunities.
    • Build strong relationships with clients, stakeholders, and partners.
  • Financial Management:
    • Prepare and manage budgets, forecasts, and financial plans.
    • Analyze sales and cost reports to monitor performance and ensure targets are met.
  • Marketing and Brand Management:
    • Collaborate with the marketing team for effective campaigns and brand consistency.
    • Monitor market trends and competitor activities.
  • Operations and Supply Chain Management:
    • Work closely with operations and supply chain teams to ensure product quality and availability.
    • Optimize supply chain processes for efficiency and cost reduction.
  • Team Leadership and Development:
    • Lead, mentor, and develop the commercial team for high performance.
    • Provide training opportunities to enhance team skills.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, Finance, or related field.
  • Proven experience as a Customer Manager in the food service or dairy industry.
  • Strong background in sales, business development, and project management.
  • Experience in managing budgets and financial planning.
  • Excellent strategic thinking and analytical skills.
  • Strong project and team management abilities.
  • Exceptional communication and interpersonal skills.
  • Proficiency in MS Office and CRM software.
Knowledge:
  • Understanding of market research and data analysis.
  • Familiarity with industry trends in the dairy food service sector.
  • Knowledge of supply chain and operational management.
  • Results-oriented with strong commercial acumen.
  • Ability to work under pressure and meet deadlines.
  • Integrity and professionalism.

*Hybrid working with ability to commute to the Citywest office at least twice per week.



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