Junior AV Services

3 weeks ago

Dublin, Dublin City, Ireland Twilio Full time
See yourself at Twilio

Join the team as our next AV Services and Events Engineer.

Who we are & why we're hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to support Twilions globally with their AV and Events needs in our remote first hybrid work environment. As an AV and Events Engineer, you will be responsible for managing audiovisual (AV) technology, providing support for office AV needs, remote event support, and executive support for industry conferences. You will stay up-to-date with the latest AV technology trends, possess strong technical skills, and demonstrate a passion for delivering high-quality AV experiences. Your expertise in AV technologies, event support, and executive assistance will contribute to the success of our organization.

Responsibilities

In this role, you'll:

  • Manage and maintain AV equipment, including setup, installation, troubleshooting, and repairs for office spaces, meeting rooms, and event venues.
  • Provide technical support and assistance during meetings, conferences, and events, ensuring smooth operation of AV equipment, including audio systems, video displays, projection systems, video conferencing tools, and other AV peripherals.
  • Collaborate with event organizers to understand AV requirements and provide recommendations for AV setup, equipment selection, and configuration.
  • Assist in the planning and execution of remote events, including webinars, virtual conferences, and live streaming sessions, ensuring optimal audio and video quality.
  • Provide executive-level support for AV needs during industry conferences and events, including setup, rehearsals, troubleshooting, and on-site assistance.
  • Stay updated on the latest AV technology trends, advancements, and best practices to recommend and implement innovative solutions that enhance AV capabilities and user experiences.
  • Research and evaluate new AV tools, software, and equipment, including bleeding-edge technologies, and make recommendations for adoption based on the organization's requirements.
  • Manage AV inventory, track equipment usage, and ensure proper maintenance and replacement of AV assets as needed.
  • Collaborate with cross-functional teams, including IT, facilities, and event planning, to coordinate AV requirements and ensure alignment with overall organizational goals.
  • Provide training and guidance to end users on AV equipment operation, best practices, and troubleshooting techniques.
  • Maintain documentation, including AV setup instructions, troubleshooting guides, and equipment specifications.
  • Collaborate with external vendors and service providers for AV equipment procurement, maintenance, and support, ensuring high-quality service delivery.
  • Adhere to security and privacy guidelines while handling AV equipment and data, ensuring compliance with relevant regulations and policies.
Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table

Required Qualifications:

  • Bachelor's degree in a relevant field, such as Audiovisual Technology, Information Technology, or a related discipline, or equivalent work experience - AV Install / AV Hire.
  • Mac OS & Windows proficiency to aid in remote troubleshooting for end-users.
  • Established understanding of troubleshooting basic signal flow for conference rooms & events setups
  • Working knowledge of industry standard AV Install equipment and peripherals (Crestron, Neat, Logitech, etc.)
  • Strong operational knowledge of AV Event technologies, including PA systems, Video Mixing, Projection, displays, and lighting.
  • Familiarity with event management processes, including AV setup, production, and troubleshooting.
  • Experience with AV control systems and software, such as Crestron, Extron, or similar platforms.
  • Previous experience with remote event support and virtual meeting platforms (e.g., Zoom, Microsoft Teams, WebEx)
  • Experience in writing support documentation for end-users

Desired:

  • Bachelor's degree in a relevant field, such as Audiovisual Technology, Information Technology, or a related discipline (or equivalent work experience - AV Install / AV Hire)
  • Familiarity with ServiceNow as a ticketing system
  • Apple Certified Support Professional (ACSP) or Microsoft Equivalent
  • Certified Technology Specialist (CTS) certification from AVIXA

Location

This role will be based in our Dublin office.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now

If this role isn't what you're looking for, please consider other open positions.


#J-18808-Ljbffr

  • AV & Events Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland TWILIO Full time

    Responsibilities In this role, you'll: Manage and maintain AV equipment, including setup, installation, troubleshooting, and repairs for office spaces, meeting rooms, and event venues. Provide technical support and assistance during meetings, conferences, and events, ensuring smooth operation of AV equipment, including audio systems, video displays,...

  • TV/AV Buyer

    3 weeks ago

    Dublin, Dublin City, Ireland Adaid Eu Full time

    Omnicom Media Group is looking for an enthusiastic, bright, and energetic buyer to join our AV Dept.The role of the TV/AV Buyer is broad and varied requiring multiple skill sets. The candidate must have strong problem-solving skills, be curious about an ever-changing media landscape and have a creative approach to work, while at the same time having strong...

  • Junior Producer

    3 weeks ago

    Dublin, Dublin City, Ireland Publicis Groupe Full time

    BBH Dublin opened in 2022, working closely with the London office - a 40 year old ad agency based in London with a rich history in production craft.We are looking for a positive, proactive and solution orientated junior producer with at least 1 year of experience at this level (as well as previous experience in an Assistant Producer role).You will be a...

  • Junior Associate Director, Debt Services

    3 weeks ago

    Dublin, Dublin City, Ireland MUFG Investor Services Full time

    Job DescriptionThe Junior Associate Director is the first management role within Debt Services. The role is designed to support the management team by being a visible leader and effective point of escalation for the operations team. They support the operations team through being a source of knowledge and technical expertise, able to review sensitive...

  • Junior Associate Director, Debt Services

    3 weeks ago

    Dublin, Dublin City, Ireland MUFG Investor Services Full time

    Company Description Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing. ...

  • Junior Producer

    3 weeks ago

    Dublin, Dublin City, Ireland BBH Full time

    Job Description Responsibilities: You will work with creatives, CDs and account teams to facilitate the end-to-end production of campaigns, from scoping the creative, facilitating shoots and delivering the final assets. You confidently manage all costs, delivering against the agreed budget and on the agreed schedule are accountable for all...

  • Junior Architect

    3 weeks ago

    Dublin, Dublin City, Ireland Arcon Recruitment Services Full time

    Our client a leading Architectural Practice in The West are now seeking to recruit a Junior Architect to join their team. Our client offers a complete architectural design and building project management service for Residential and Commercial projects in Ireland. This role would suit a candidate that is motivated & enthusiastic and has an appetite for...

  • Junior Security Consultant

    3 weeks ago

    Dublin, Dublin City, Ireland Sabeo Contracting Services Ltd Full time

    My client, a leading financial services firm based in Dublin is actively looking for a Junior Security Consultant with experience working with Cyberark. This is an excellent permanent opportunity for anyone looking to advance their career. Hybrid working options are available.Excellent Salary and Benefits available for the right candidate The RoleThis...

  • Junior Associate Director, Debt Services

    3 weeks ago

    Dublin, Dublin City, Ireland Mufg Investorservices Full time

    Junior Associate Director, Debt ServicesFull-timeOffice Location: DublinRank: Senior AssociateEmployment Type: Permanent Full TimeExperience something BrilliantlyDifferentwith a career at MUFG Investor Services.Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global...

  • Field Service Technician

    3 weeks ago

    Dublin, Dublin City, Ireland Zintek Systems LTD. Full time

    Zintek System Ltd has been operating for more than 18 years and has been chosen by some of the world's leading companies to provide technical solutions and support for their sectors. We provide service & support, meeting tight SLA's for Hospitality, Bookmaking, Security Industry, and retail outlets. Main Responsibilities The role is for an Technician with a...

  • Junior IT Software Developer- Permanent- ILFS

    3 weeks ago

    Dublin, Dublin City, Ireland Irish Life Group Services Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Junior IT Software Developer- Permanent- ILFS Location: Dublin, IE Full Time Permanent positionHybrid role based in our City Centre offices (Lower Abbey Street, Dublin 1)What we offerWe have embraced a hybrid working model for most of our positions, which means...

  • Junior Safety

    3 weeks ago

    Dublin, Dublin City, Ireland Garland Full time

    Junior Safety & Health Engineer / Safety Professional - DublinJunior Safety & Health Engineer / Safety Professional - DublinJUNIOR SAFETY & HEALTH ENGINEER/SAFETY PROFESSIONAL - DUBLINGARLAND is a leading engineering consultancy who have been realising clients' concepts for over 80 years. GARLAND supports and empowers its diverse team members with a culture...

  • Junior Safety

    1 month ago

    Dublin, Dublin City, Ireland Garland Full time

    Junior Safety & Health Engineer/Safety Professional - Limerick Junior Safety & Health Engineer/Safety Professional - Limerick JUNIOR SAFTEY & HEALTH ENGINEER/SAFETY PROFESSIONAL - LIMERICK GARLAND is a leading engineering consultancy who have been realising clients' concepts for over 80 years. GARLAND supports and empowers its diverse team members with a...

  • Junior Safety

    3 weeks ago

    Dublin, Dublin City, Ireland Garland Full time

    Junior Safety & Health Engineer/Safety Professional - Limerick Junior Safety & Health Engineer/Safety Professional - Limerick JUNIOR SAFTEY & HEALTH ENGINEER/SAFETY PROFESSIONAL - LIMERICK GARLAND is a leading engineering consultancy who have been realising clients' concepts for over 80 years. GARLAND supports and empowers its diverse team members with a...

  • Global Service Delivery Manager

    3 weeks ago

    Dublin, Dublin City, Ireland EOS IT Solutions Full time

    WHO WE ARE:EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...

  • Junior/Intermediate Setting Out Engineer

    3 weeks ago

    Dublin, Dublin City, Ireland Dunwood Contracting Services Full time

    Role Overview:Our client are a prominent residential building company who are urgently seeking to hire a Junior/Intermediate Setting-out Engineer to work on a significant residential project in South Dublin comprising of 72 housing units, mixture of apartments and houses.Responsibilities:Engage in Setting-out work.Collaborate closely with project...

  • IT & Audio Visual Support Technician

    3 weeks ago

    Dublin, Dublin City, Ireland EOS IT Solutions Full time

    WHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along...

  • Junior Mechanical Engineer

    1 month ago

    Dublin, Dublin City, Ireland Elite Talent Hub Full time

    Elite Talent Hub LTD Recruitment is a specialist in permanent staffing solutions for clients nationwide. We currently have a Junior Mechanical Engineer role based in Limerick. Our client is a leading mechanical contractor who is based in Limerick and nationwide and due to their continued growth is seeking a Junior Mechanical engineer to join their team. ...

  • Junior Sales Representative

    3 weeks ago

    Dublin, Dublin City, Ireland Bespoke Recruitment Limited Full time

    Junior Sales RepresentativeLocation: Dublin NorthSalary: base salary + uncapped commissionMonday – Friday workOur client's first specialism was Employment Law and today they offer the service of Human Resource Consultancy, Health and Safety Management, Insurance, Employee well-being, and much more.Short overview of the role:If you are a self-motivated...

  • Junior Health, Safety

    3 weeks ago

    Dublin, Dublin City, Ireland West Pharmaceutical Services, Inc Full time

    Select how often (in days) to receive an alert: Title: Junior Health, Safety & Environmental Associate Requisition ID: 65863 Date: May 30, 2024 Location: Dublin, Leinster, IE Department: Operations Description: At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more...