Exclusive - Payments Operations Associate - Corporate Services Provider

3 weeks ago


Dublin, Dublin City, Ireland The Panel Full time

The Panel is exclusively engaged to source a Payments Operations Associate on behalf of a reputable Corporate Services provider based in Dublin city centre on a permanent basis

In this role you will provides in-depth operational, analytical and reporting support to Corporate Trust business partners, clients and bondholders.

Responsibilities:

  • Analyse and interpret Corporate Trust account details and incoming documentation from internal business partners and bondholders to ensure timely and accurate transaction processing on the bondholder system of record.
  • Process new account setups, adjustments to existing accounts, transfers of ownership and/or payments through data entry for Corporate Trust customers, ensuring timeliness and accuracy of all work.
  • Provide support on projects impacting the Corporate Trust Operations team by executing defined test plans.
  • Assist with training of less experienced personnel.
  • Research and resolve complex operational and/or calculation discrepancies in response from bondholders and business partners.
  • Partner with business and support colleagues including helping assess system functionality and determining solutions for special processing needs to provide an optimal and consistent client experience.
  • Ensure regulatory deadlines and department guidelines are met for operational processing to protect Company interests and retain and expand customer relationships.
  • Identify processing issues and opportunities for control improvements; work with managers and peers in improving processes for those approved to increase efficiency.
  • Communicate with bondholders and business partners in response to their inquiries.
  • Develop and maintain an understanding of the business to identify, investigate and resolve issues to contribute to sustained operational performance and positive client interactions.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

Requirements:

  • University Degree and previous experience in a Payments, Corporate Trust or Custody related environment
  • Strong analytical skills
  • Strong problem-solving skills
  • Strong written and verbal communication skills
  • Detail-oriented
  • Securities knowledge
  • Ability to work under time constraints while maintaining accuracy

The salary for this role is negotiable depending on experience and includes an excellent benefits package

Please contact Liam Murphy if you meet the key criteria and you wish to apply


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