Lead, Administrative Specialist Program

2 weeks ago

Dublin, Dublin City, Ireland Meta Full time

Meta is seeking a highly motivated, people lead to join the Global Administrative team as an Administrative Specialist Lead.The core focus of this team, which consists of both full-time and contingent workers, is to provide high touch administrative support to executives across the Meta organization. The day-to-day responsibilities of the team will be focused on services like people management, managing scope, calendaring, travel and expenses. As a Lead for this group, you will be expected to perform similar duties while monitoring bandwidth of your reports and act as an expert and source of knowledge for the team.This role also involves interacting with executive client groups and requires an ability to advise and influence various internal teams across the business. This person will need to be comfortable executing in a fast-paced environment, be highly organized, have strong communication skills, and build and use data for reporting metrics. This person should also have the ability to juggle multiple priorities and streamline processes.

Lead, Administrative Specialist Program Responsibilities

Manage team of administrative specialists

Maintain understanding of team workload and bandwidth, enforce the ratio guidance and/or manage exceptions if necessary

Serve as the backup for other team leads in the event of leaves

Serve as backup support for your direct reports client roster as needed

Provide regular and timely feedback and coaching to individual team members, peers and managers

Communicate frequently with supported leaders and cross functional partners to build relationships, and advocate for admins as needed

Monitor the pulse and morale of individual team members, drive personal experience initiatives to support team growth and development

Explore and drive opportunities to improve and streamline processes to reduce time spent on manual tasks and quality of services

Partner with ERBPs, HRBPs, Lead Admins, and supported clients in ensure lasting quality service

Serve as an expert on admin and company-related policies (travel, expenses) and enforce with the team as necessary

Serve as a power user of internal and external tools used by admins (Outlook, Concur, etc.), including feature enhancements, on internal tools that would better serve the admin community

Minimum Qualifications

5+ years managing a direct team of individual contributors.

Experience handling client or partnership situations

Experience creating and using metrics and data

Experience with change management

Preferred Qualifications

5+ years' experience in an administrative role

BA/BS

Experience influencing outcomes, without expressed authority

Locations

Data Center

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations- .

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here . We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations- .

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