Managed Service Product Manager

3 weeks ago

Dublin, Dublin City, Ireland Vodafone Full time

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Business Area: Local Vodafone Business Unit

Posting Country: Ireland

Full Time / Part Time: Full Time

Contract Type: Permanent

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

  • As a Managed Services Product Manager, you will play a pivotal role in driving the strategy, development, and growth of our managed services offerings.
  • You will be responsible for understanding market demands, identifying customer needs, and collaborating with cross-functional teams to deliver innovative solutions that exceed client expectations.
  • This role requires a blend of technical expertise, strategic thinking, and customer-centric mindset to ensure the success of our managed services portfolio.
  • As the Managed Services Product Manager for Vodafone Business, you will be responsible for managing existing and developing new Managed Services Products for our SMB and Enterprise customers.
  • Vodafone Business has a number of existing Managed Services offered as stand-alone Products or as components of other Products. Examples include our Software Defined WAN products which include Tiered Managed Services as part of the Product and our Microsoft Managed Services which are sold as complementary services to our Microsoft 365 licenses.
  • Vodafone Business has ambitious growth plans and Managed Services will play a critical role in achieving these plans.
  • The Managed Services Product Manager will build out several new Managed Services to address our SMB and Enterprise Customer Segments.
  • They will work closely with our Group Product, Strategic Partners, Engineering, Care, Customer Success, Sales and Commercial teams to build out these services both as standalone products and as additions to existing products.
  • Vodafone Ireland has significant 24/7, Care and Engineering teams and today we provide bespoke managed services for some of the largest companies in Ireland.
  • This role will standardize these services in areas such as Managed Network Services, Professional Services, and In-life management models.
  • Managed Services will be applied in Product areas such as SD Networking, Security and Connectivity, LAN/Wi-Fi, SaaS, Unified Comms and Mobility.
  • The role in our Product Management team is Growth focused and the successful candidate needs excellent presentation, persuasion, and development skills, as well as the ability to position Vodafone and our go-to-market strategy to C-Level executives.
  • You will work in a team of experienced Product Managers.
  • The role will jointly create business plans with our Sales and Go to Market teams and use the Vodafone Product Development Processes to launch these into the market.
  • Managed Services is one of our highest growth areas and very strategic for our business as we develop our service propositions.
  • We are looking for an experienced and driven individual to drive this Portfolio.
  • You will have ample opportunity to influence how the Managed Services Portfolio is developed and to influence and guide senior leadership in Vodafone Business on your Managed Services Product Strategy.
RESPONSIBILITIES & ACCOUNTABILITIES:
  • Develop and execute a comprehensive product strategy for managed services, aligned with the company's overall business objectives.
  • This includes defining target market segments, identifying competitive differentiation, and outlining product roadmap priorities.

Market Analysis:

  • Conduct market research to identify trends, opportunities, and customer pain points within the managed services space. Utilize market insights to inform product strategy and prioritize feature development.
  • Engage with existing and prospective customers to understand their evolving needs and challenges.
  • Gather feedback through interviews, surveys, and other channels to continuously enhance the value proposition of our managed services offerings.

Cross-Functional Collaboration:

  • Work closely with engineering, operations, sales, marketing, and other teams to drive product development from concept to launch.
  • Collaborate with stakeholders to define requirements, establish timelines, and ensure successful product delivery.

Product Development:

  • Lead the product development process, including defining product requirements, creating user stories, and overseeing feature prioritization.
  • You will use the Vodafone Product Operating Model Process to develop products from Demand through to Market Launch.
  • Develop and execute go-to-market plans for new managed services offerings, including pricing strategy, sales enablement materials, and marketing campaigns.
  • Coordinate with sales teams to drive awareness and adoption of new products among target customers.

Performance Monitoring:

  • Establish key performance indicators (KPIs) and metrics to measure the success of managed services products.
  • Monitor product performance, customer satisfaction, and market trends to identify areas for improvement and optimization.
  • You will be responsible for the Product Success in Vodafone.
  • Serve as a subject matter expert for managed services products,both internally and externally.
  • Deliver presentations, webinars, and other content to educate stakeholders, customers and partners about the value and capabilities of our offerings.
REQUIREMENTS / QUALIFICATIONS:
  • 5+ years Managed Services Product Management Experience ideally in the IT or Telecoms Industries.
  • Proven experience with Managed Services Products working with Sales, Product Development, Care and IT Teams
  • Project Management Skills
  • Knowledge of Tools and Applications such as Service Now
  • Professional, proven & senior competence in:
  • building relationships with key stakeholders in Sales, IT, Care, Partners, Build and Commercial
  • being the key connection between Group Product and the local Market
  • creating business and go-to-market plans with and ensuring that they are executed.
  • Excellent communication and persuasive skills in English, both written and verbal
  • Able to work independently and autonomously in a newly launched go-to-market setting.
  • Comfortable working in an organization based on trust and openness – being empowered to speak up and every day try to improve how we work and how we put customers first.
  • Negotiating skills and ability to influence.
  • Bachelor's degree in a relevant field required.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

#J-18808-Ljbffr

  • Managed Service Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Vodafone Full time

    Who you are:As a Managed Services Product Manager, you play a crucial role in driving the strategy, development, and growth of our managed services offerings.You are responsible for understanding market demands, identifying customer needs, and collaborating with cross-functional teams to deliver innovative solutions that surpass client expectations.This role...

  • Production Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Elis Ireland Full time

    Who are we?Elis is an international textile, hygiene & facilities services business, operating in 29 countries across the globe, delivering a complete textile rental and laundry service. We offer everything from workwear to mats, mops, bed and bath linen, hygiene supplies and pest control services.With plants and distribution hubs across Ireland, Elis offers...

  • Manager, Product Management

    3 weeks ago

    Dublin, Dublin City, Ireland Sports Technology Awards Group Full time

    Manager, Product Management - SME Identity ServiceOverview:In almost every country, Micro, Small, and Medium Businesses (SMEs) are vital for the economy. Mastercard is committed to helping businesses not only survive but thrive. Our goal is to Empower Every Business Worldwide. This sector is crucial to Mastercard's growth strategy, not just due to their...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland NTT DATA, Inc. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Product Manager (Digital Channels Banking) Date: May 13, 2024 Location: Dublin, D, IE Company: NTT DATA Services NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland NTT DATA, Inc. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Product Manager -...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Nexient LLC Full time

    Req ID:283821NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Product Manager - Mobile Apps to join our team in Dublin, Dublin (IE-D), Ireland (IE).ResponsibilitiesCollaborate...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland NTT DATA Full time

    Job Description NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.ResponsibilitiesCollaborate with prospective users to translate needs into product requirementsDefine the vision for the team's...

  • Manager - Product Management

    3 weeks ago

    Dublin, Dublin City, Ireland MasterCard Full time

    Manager - Product Management page is loaded Manager - Product Management Apply locations Dublin, Ireland time type Full time posted on Posted 3 Days Ago job requisition id R Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland NTT DATA Services Full time

    NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. ResponsibilitiesCollaborate with prospective users to translate needs into product requirements Define the vision for the team's product Creating a...

  • Manager, Product Management

    1 month ago

    Dublin, Dublin City, Ireland Sports Technology Awards Group Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Manager, Product Management

    3 weeks ago

    Dublin, Dublin City, Ireland Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Product Manager

    1 month ago

    Dublin, Dublin City, Ireland Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Product Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Nicoll Curtin Full time

    Product Manager Product Manager role with a leading financial services companyDublin, Ireland12 month contractIn this role, you'll coordinate with System Analysts, Architects, and Engineers to manage the product development process, align development efforts with the overall product strategy, and ensure technical plans are executed efficiently and...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Microsoft Full time

    Overview The Cloud Native Core team is responsible for some of Azure's key investments in the containers and Kubernetes space, including the Azure Kubernetes Service (AKS), Azure Red Hat OpenShift (ARO), the Azure Container Registry (ACR), along with much of Microsoft's involvement in the cloud native open source community. As a Product Manager II in...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Microsoft Full time

    Overview Identity. It's what the brave new world of enterprise IT is all about We are looking for a Product Manager with knowledge in the identity space and great communication skills, to join our exciting and diverse team. You will revel in delivering identity driven security products and services to enterprises around the world, to make the world a...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland MyGwork Full time

    This inclusive employer is a member of my Gwork – the largest global platform for the LGBTQ+ business community.Overview The Cloud Native Core team is responsible for some of Azure's key investments in the containers and Kubernetes space, including the Azure Kubernetes Service (AKS), Azure Red Hat Open Shift (ARO), the Azure Container Registry (ACR), along...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland myGwork Full time

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Overview The Cloud Native Core team is responsible for some of Azure's key investments in the containers and Kubernetes space, including the Azure Kubernetes Service (AKS), Azure Red Hat OpenShift (ARO), the Azure Container Registry (ACR),...

  • Product Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Greg O'Hanlon International Ltd Full time

    Company:Our client is a leading market player in the delivery of popular ready-mademeal solutionsacross the island of Irelandand is recognized for itscontinuous rollout of innovative products.Their business supplies into the retail, food service, and airline markets within which has been successfully expanding its market share.Opportunity:Our client has an...

  • Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland MyGwork Full time

    This inclusive employer is a member of my Gwork – the largest global platform for the LGBTQ+ business community.Overview Identity.It's what the brave new world of enterprise IT is all about We are looking for a Product Manager with knowledge in the identity space and great communication skills, to join our exciting and diverse team.You will revel in...