Specialist Support Worker

3 weeks ago

Dublin, Dublin City, Ireland The Salvation Army Full time

Everything we do centres around making a difference to the lives of the people we serve, The Salvation Army sees the person and not the label. To help us do this, we have a team of exceptional specialist and support workers. There is now an opportunity to be a part of this inspiring team at our York House service.

York House is located in the heart of Dublin city and provides short-term accommodation to single males over the age of 18.

We offer-person centred programmes that relate to mental health, addiction, cooking classes, mindfulness, employment, budgeting and gardening.

The role of the Specialist Support Worker is critical to supporting our residents in successfully moving-on to independent living.

As an experienced Support Worker with a background in homeless services you will be responsible for taking a lead role in key working and programme management to plan and deliver a high quality support service which promotes client choice and which is designed to develop life skills and support residents in securing private accommodation in the wider community.

As the successful candidate you will:

Empower People

  • Work in line with all relevant legislation and guidelines to protect clients, colleagues, staff and visitors from any mistreatment, accident or injury. This will include, amongst others, aspects relating to diversity, inclusion, equality and health and safety.
  • Carry out any client checks, planning and risk assessments as required.
  • Ensure service development in the specialised area is in partnership with clients and in line with both Territorial and local strategy and make appropriate recommendations for improvements to the Service Manager/Programme Co-ordinator.

Achieve Excellence

  • Be passionate and driven with the ability to lead programme delivery in specialist areas in line with the challenges of working within the voluntary sector.
  • Be proactive in maximising outcomes which will demonstrate quality and effectiveness in all aspects of the programme.

Provide Opportunity

  • Take a lead in service development in the specialised area including supporting other staff in their area of work.
  • Take a lead in complex cases in the specialist area or where specialist knowledge and expertise is required.
  • Design and deliver a range of in-house support provision which clients can opt into thereby promoting individual choice and designed to achieve successful outcomes for clients.
  • Effectively signpost clients to external providers where their identified support needs cannot be met through in-house provision.

Develop your Team

  • Work with, delegate to and coordinate the work of Assistant Support Workers / with clients, ensuring the actions within support plans and other activities around the support of clients are addressed in a timely, professional and appropriate manner.
  • Play an active role in supervision and appraisal with manager.
  • Demonstrate their skills, knowledge and development by cascading relevant training internally.

Encourage Growth

  • Regularly update on your specialised area of responsibility, providing recommendations for ongoing service improvement
  • Ensure service development in the specialised area is in partnership with clients and in line with both Territorial and local strategy and make appropriate recommendations for improvements to the Service Manager/Programme Co-ordinator.
  • Attend agreed appropriate internal and external networks, forums and meetings in the specialist area.

Value for Money

  • Work as part of the overall service team to ensure the most effective use of financial and other resources.

The successful candidate will be able to demonstrate:

Level 5 qualification or equivalent in a related field

Experience of working with vulnerable clients in a housing-focused social care programme

Knowledge of the benefits system including HAP and an understanding of the housing allocation process

Hourly rate of pay is €18.13 for a 39 hour week including occasional evenings and weekends. In addition to the hourly rate there is a 10% premium for any evenings and a 75% premium for any Sundays worked.

In addition to the above there is an on-call premium.

Job Types: Full-time, Permanent

Pay: €18.13 per hour

Benefits:

  • Bike to work scheme
  • Company pension
  • Employee assistance program
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Experience:

  • working with vulnerable clients: 3 years (required)
  • re-housing vulnerable clients: 3 years (required)

Work authorisation:

  • Ireland (required)

Work Location: In person

Application deadline: 16/06/2024
Reference ID: TSA/YH/SSW


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