Homecare Client Care Coordinator

3 weeks ago


Dublin, Dublin City, Ireland Comfort Keepers Ireland Full time
Homecare Client Care Coordinator, Gorey

Comfort Keepers Ireland is one of the largest home care providers in Ireland. Our aim is to enable people stay happy at home by delivering quality homecare to our clients by placing their needs at the forefront of what we do. We are Multi award winning firm with 1,100 employees in care and office roles we Operate in 22 counties. Our mission to provide our clients with the highest level of quality of life that is achievable. We shall treat each of our clients and colleagues with the respect and dignity they deserve, as though we were caring for a member of our own family.

Role Overview:

The Care Coordinator/Scheduler will support our Gorey Office in completing the administration tasks that go along with scheduling care for the area, and is an excellent opportunity for a dedicated candidate to take their first step into a management role. They will mentor and coach a team of carers and assist with client enquiries to ensure the highest level of care is delivered to our clients. Full training will be provided for the successful candidate.

What We Can Offer You-

  • Monday - Friday 8.30am - 5.00pm
  • Competitive Salary - €28,000
  • Career Progression opportunities
  • Work/Life Balance
  • Annual Leave Increment with Long term service
  • Employee Assistance Programme
  • Bonus on achieved KPIs
  • Training support
  • Birthday Off

Our ideal candidate will have-

  • Strong administration and scheduling experience
  • The ability to work independently or as part of a team
  • A caring and empathetic nature
  • Conflict resolution skills
  • People management skills
  • Ability to work towards deadlines and KPIs
  • Attention to detail, and ability to work in fast paced environment
  • Excellent Customer Service skills
  • Strong communication, negotiation and relationship building skills

Comfort Keepers in an employer of equal opportunities. We celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive. So, if you are great at what you do and share our values, we want to hear from you.

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