Patient Services Assistant/Receptionist

2 weeks ago


Dublin, Dublin City, Ireland Baxter Full time

Vantive: Embracing Our Heritage to Build a Better Future

At Baxter, we are embarking on a journey to establish Vantive, a new company born from our rich history in acute therapies and dialysis services. Vantive aims to enhance our position in kidney care while offering rewarding opportunities to our team members.

Joining Vantive means becoming part of a community that is dedicated, bold, and always striving for excellence. Together, we are driven to make a positive impact on patients' lives globally, bringing innovation to kidney care and vital organ support.

*The finalized separation of Baxter's Kidney Care segment into the independent entity Vantive is pending standard requirements.

Overview:

Located at the Swinton, Manchester Baxter Education Centre, this role involves supporting the nursing team in delivering top-notch patient training for peritoneal dialysis. In addition to general reception tasks, you will learn essential clinical skills to provide assistance to both patients and the healthcare team.

Key Responsibilities:

  • Handling administrative tasks for patients and healthcare professionals at BEC
  • Performing reception duties to manage the center efficiently
  • Assisting in setting up and troubleshooting dialysis machines
  • Identifying various dialysis solutions used at the education center
  • Managing calls, patient bookings, and messages
  • Coordinating patient satisfaction surveys
  • Overseeing purchasing activities and Baxter product tasks
  • Interacting with patients and visitors, ensuring training materials are available
  • Managing stock levels, food orders, and general equipment
  • Arranging patient transport and maintaining cleanliness standards
  • Requesting maintenance quotes and following purchasing policies

Qualifications:

  • GCSE qualification
  • Proficiency in Office 365
  • Strong written and verbal communication skills
  • Enhanced DBS check
  • Ability to work independently and handle emergencies
  • Full-time availability (37.5 hours per week)
  • Prior administrative experience
  • Healthcare background preferred

Why Choose Baxter:

  • Competitive compensation package
  • Opportunities for professional growth
  • Emphasis on work-life balance
  • Commitment to fostering an inclusive and diverse workforce

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