Senior Receptionist

1 week ago

Dublin, Dublin City, Ireland Carlton Hotel Blanchardstown Full time
We are currently looking for a full-time Senior Receptionist who will join our busy team

Specific responsibilities include:
Welcome and check in of guests Check out departing guests using the hotels accounting system Dealing efficiently with all guest enquiries as the main point of contact for guests General switchboard duties including taking of reservations Provision of excellent hospitality and guest service Assisting manager and supervisors in running the department Assisting management in training the new team members We are looking for genuinely caring people, eager to provide excellent customer satisfaction, excellent presentation and communication skills( written and oral), attention to detail and flexibility to work in accordance with the business needs to include early/ late and weekend shifts as well as ability to work on own initiative and as part of a team Successful applicants must have a minimum 2 years of Front Office experience in the hotel / leisure / retail sector Calm, efficient and organised Fully computer literate Excellent written and spoken English Working knowledge of Hotsoft is an advantage We are an Equal Opportunities Employer We do not require the assistance of any recruitment agency at this time

Schedule:
5 x 8 hour shifts : early shifts (7 am -3:30pm); middle shifts (12pm - 8:30pm); late shift (3pm - 11:30pm)

Ability to commute:
Tyrellstown, Blanchardstown, CO.

Dublin D15 EYX5:
reliably commute before starting work (required)

Skills:

Customer Service Supervisory Skills Reception Benefits:
car park meals on duty career progression training and development

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