Senior Receptionist

1 week ago

Dublin, Dublin City, Ireland Moran Hospitality Full time
Job Description

Dublin's premier sustainable hotel, Wren Urban Nest, is committed to environmental responsibility, taking small steps towards a greener planet. Join our team if you share our passion for eco-friendly practices

With 137 Cosy Nests, located in Dublin 2 city center, we offer a range of amenities including specialty coffee, organic wine, Irish art & crafts, and a zero-waste restaurant.

We are currently seeking a Senior Receptionist to enhance our exceptional team.

About The Role

Key Responsibilities:

  • Welcome and check-in hotel guests
  • Manage hotel booking systems
  • Address guest inquiries and requests promptly
  • Provide outstanding customer service

Qualifications:

  • Proficient in spoken and written English
  • 1-2 years of Front Office experience in a 4*/5* property
  • Strong knowledge of Front Office Reception Procedures
  • Highly organized with excellent Microsoft Office skills
  • Positive attitude with a focus on exceptional service
  • Excellent telephone etiquette

Perks:

  • 29 days of paid holiday, including public holidays
  • Complimentary meals during shifts, breakfast provided, and unlimited tea and coffee
  • Employee wellbeing programs and benefits
  • Pension plan and life assurance
  • Friends & Family rates and staff social events
  • Convenient location with easy access to public transport
  • Cycle to Work scheme and TaxSaver Scheme

Skills Needed:

Servicing, Hospitality

About The Company

The Red Cow Moran Hotel, part of the Moran Family's portfolio, is renowned for its excellence in the hospitality industry. The Moran Family, including Tom Moran and others, is synonymous with success and superior service.

In addition to the Moran Hotel, the family owns and operates multiple venues, each offering a unique experience.

Company Culture

Discover our diverse venues, from luxury accommodations to vibrant nightlife, all designed to provide exceptional guest experiences.

Joining Our Team

We are dedicated to providing equal opportunities for career growth and development. Our commitment to core values guides our business practices and fosters a positive work environment for all team members.

Desired Criteria

Required Criteria

  • Fluency in English, both spoken and written
  • Previous Front Office experience in a 4*/5* property
  • Knowledge of Front Office Reception Procedures
  • Strong organizational skills and proficiency in Microsoft Office
  • Positive attitude and dedication to exceptional service
  • Excellent telephone manners
  • Commitment to delivering exceptional service

Closing Date: Thursday 20th June, 2024

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