Facilities / IT Coordinator

6 days ago

Dublin, Dublin City, Ireland Sidero Ltd Full time

About GlobalLogic UK&I

We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise—we help our clients imagine what's possible and accelerate their transition into tomorrow's digital businesses transformation journey. By integrating our strategic design, complex engineering, and vertical industry expertise with Hitachi's Operating Technology and Information Technology capabilities, we help our clients imagine what's possible and accelerate their transition into tomorrow's digital businesses.

Role Description

The Operations Team at GlobalLogic UK & Ireland play a key role in contributing to the planning and logistical functions of our company. They contribute directly to the success of our teams and have significant impact on our bottom line and as they partner with internal and external stakeholders to provide cost effective, practical solutions.The successful candidate will be responsible for ensuring the smooth operation of our office environment, overseeing facilities-related functions, and providing technical support to our growing team.They will be responsible for developing and managing relationships, collaborating with cross-functional teams to ensure we have the infrastructure required to grow and expand our business.

Duties and Responsibilities

1.Facilities Management:

  • Coordinate office space utilisation, ensuring optimal functionality and efficiency.
  • Oversee office maintenance, including managing repairs, cleaning services, and equipment maintenance.
  • Maintain relationships with vendors and suppliers to ensure timely delivery of services and supplies.
  • Manage office supplies inventory and reorder as needed.
  • Plan and execute office layout changes, ensuring a productive and comfortable work environment.

2.IT Support:

  • Co-ordinate and assist with the IT Integration workstream with GlobalLogic
  • Provide technical support for hardware and software issues, troubleshooting problems and coordinating solutions.
  • Install, configure, and maintain computer systems, networks, and peripheral devices.
  • Manage user accounts and permissions, ensuring data security and access controls.
  • Conduct regular system updates and upgrades.
  • Assist in the setup and coordination of virtual meetings, conferences, and presentations.
  • Collaborate with external IT service providers when necessary.

3. Communication:

  • Serve as the main point of contact for all facilities and IT-related issues.
  • Communicate effectively with team members regarding scheduled maintenance, system updates, and other relevant information.
  • Provide training and guidance to staff on IT tools and best practices.

4.Problem-Solving:

  • Address and resolve facilities and IT-related issues promptly and efficiently.
  • Implement preventive measures to minimise potential disruptions.
  • Stay informed about advancements in IT and facilities management to suggest improvements and cost-effective solutions.

Qualifications

1.Education:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.

2.Experience:

  • Proven experience in facilities management and IT support roles.
  • Familiarity with office management software and IT systems.

3.Skills:

  • Strong organisational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Problem-solving and decision-making capabilities.
  • Technical proficiency in IT systems, hardware, and software.

4.Certifications (desired, not mandatory):

  • Facilities Management Certification.
  • IT Certifications (e.g., CompTIA A+, Microsoft Certified IT Professional).

Why work at GlobalLogic

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs.

You'll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives.

We are focused on creating a fully inclusive culture, where all our employees feel comfortable bringing their authentic selves to work. We celebrate, support, and thrive on our diversity. You have a unique opportunity to build your career progression by taking ownership of your personal and career development, and future. We encourage you to upskills and explore continued opportunities within the company.

We are proud to be an equal opportunity employer and to be committed to equal employment opportunity across our organisation and in all our business operations. Employment is determined based upon merit without discrimination on the basis of applicants' gender, civil status, family status, sexual orientation, religion, age, disability, race, or membership of the traveller community.

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