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Associate UX Researcher Manager

1 month ago

Dublin, Dublin City, Ireland Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

As our Research Manager you will lead a team of researchers that focus on one or more product areas. You will be empowered to create a strategy that enables your team to guide user centered thinking. You will support your team in delivering research insights that are high quality and designed to influence decision making for design, product, and business strategy. Part of your charter will be to develop skilled research team members.
Our ideal candidate is an expert research leader with a track record of hiring and developing diverse, dynamic and excellent teams. We are looking for a leader with strong business and product competence, a talent for storytelling, and ability to work well with cross functional partners.

About the Role

  • Contribute to Workday's research team vision and strategy
  • Define a strategy for your team that aligns with the vision of the broader UX Analytics organization
  • Grow and develop a research team that supports design, product and technology teams.
  • Create a sense of belonging and community for your team & contribute to development of the broader research community.
  • Collaborate with research, design, product, and engineering leadership to inform, build, and scale programs that keep the user at the center of key initiatives.
  • Lead a team of research ICs and support them in delivering high quality and impactful user research insights.
  • Consider factors beyond your immediate team to innovate, take appropriate risks, and balance short, medium, and long-term needs.

About Workday Dublin

Workday Dublin has over 1200 employees in our city center offices Dublin has a team of 40+ UX researchers and designers working across multiple product and technology areas. In Dublin, we're focused on Employee Experience Technology, Talent Optimisation, Core Services and Design System.

About You

Basic Qualifications:

  • At least 5+ years of experience in technology as a UX research practitioner or leader.
  • At least 1+ years directly hiring, leading, mentoring and developing full-time researchers.
  • Bachelor's degree or equivalent experience conducting UX research with meaningful business impact.

Other Qualifications:

  • Experience conducting or leading research in enterprise software and/or FINTech
  • Experience creating, setting, and leading research strategy that aligns with business priorities.
  • Track record of translating research into business impact
  • Experience working with a variety of cross-functional peers and partners including designers, product managers, engineers, etc.
  • Effective communication skills with experience presenting to diverse audiences.
  • Comfort in engaging with senior executives and sales teams.
  • A flexible and effective influencing style.
  • Ability to establish and meet bold timelines.
  • Open to Flex-hybrid reporting with 50% onsite at our Dublin office.
  • Master's degree or PhD preferred.



Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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