Consumer Protection Analyst- Dublin

4 weeks ago

Dublin, Dublin City, Ireland Western Union Full time

Consumer Protection Analyst

Are you passionate about ensuring fairness and transparency in the Financial Services marketplace? Are you interested in ensuring that Western Union's suite of products meet the standards required under Consumer Protection regulations? Would you want to make a meaningful impact in Consumer Protection? If so, we're looking for you to join our team as a Consumer Protection Analyst in Dublin.

Western Union powers your pursuit.

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Western Union has a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

This position will focus on the Consumer Protection Product Program to ensure support to the Business and Product teams in onboarding and successfully rolling out WU products, including but not limited to, Money Transfer, Digital Banking, and Foreign Exchange initiatives. The role requires cross-functional collaboration with Product, Business, Legal, Marketing, Regional Compliance, and Operations to ensure all product launches comply with consumer protection compliance regulations and WU policies. The role also provides expert advice and guidance to the Business units in the support of products through pre-launch and post-launch phases.

Responsibilities

  • Provide ongoing support to the Consumer Protection Compliance & Fraud Risk Management Senior Manager in delivering priorities and strategic plans for the Consumer Protection Compliance Program in the region.
  • Conduct Consumer Protection Product Risk Reviews.
  • Ensure continuous improvement through review and challenge of policies, processes, training, and operational issues that impact consumer protection regulations.
  • Prepare detailed reports and recommendations based on investigative findings and present them to senior management.
  • Assist in the development and implementation of consumer protection policies, procedures, and best practices.
  • Provide education and outreach to consumers, businesses, and other stakeholders on consumer rights and responsibilities.
  • Stay current with changes in consumer protection laws, regulations, and industry trends.

Role Requirements

  • 2-3 years of experience in consumer protection, compliance, or regulatory analysis.
  • Bachelor's degree in law, business, or relevant field.
  • Familiarity with financial products/services (retail/digital/banking).
  • Familiarity with Consumer Protection regulations within the banking/financial services industry.
  • Familiarity with the product development lifecycle and main requirements in financial services, including product risk assessments.
  • Ability to build and maintain relationships with stakeholders. Collaborative mindset to work effectively with cross-functional teams including Legal, Business, Product, and Marketing departments.
  • Strong analytical skills with the ability to assess regulatory requirements and their impact on the business.
  • Proven track record of moderately complex problem-solving and decision-making ability.
  • Exceptional organizational skills and ability to manage multiple projects simultaneously.
  • Detail-oriented with strong documentation and record-keeping skills.
  • Effective team player with the ability to work independently as required.
  • Effective communicator, both orally and in writing (English is a must, other languages are a plus).

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company — transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at .

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your specific benefits include:

  • 25 working days holiday.
  • Pension.
  • Life & Medical Cover.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-EA1

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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