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Credit Risk Lead

1 month ago

Dublin, Dublin City, Ireland Sky Group Full time

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

This is a senior Consumer Credit Risk role within Sky's Consumer Group, with the opportunity to develop and own the end-to-end Credit Risk strategy in Ireland. It is a pivotal role based mainly in Sky's Dublin office, but with occasional travel to Sky's head office in Osterley (London).

What you'll do:

As Credit Risk Lead – Ireland, you will lead the set up, and then management, of the Consumer Credit Risk strategy for Sky Ireland.

Set up:

  • Design and deliver a commercially optimal Consumer Credit Risk strategy
  • Work with existing technology and customer data as well as new data sources and sophisticated modelling techniques
  • Leverage your deep understanding of the Irish Consumer Credit market
  • Manage the relationship with third-party credit service vendors
  • Design & deliver performance reporting dashboards
  • Work with Fraud department to align Risk and Fraud solutions
  • Work with all other relevant department to help Risk solutions
  • Become thought leader for Credit Risk in Ireland, support training rollout

In-life:

  • KPI owner for Risk in Ireland
  • Communicate Irish performance up to Managing Director level
  • Work with Irish Commercial teams to measure the impact of sales and Risk activities
  • Analyse trends to identify problems/opportunities; scope, propose and deliver changes
  • Work alongside Fraud, Compliance, Billing & Recoveries and Legal departments to deal with any crises
  • Own roadmap for future improvement initiatives
  • Lead engagement with the Irish Risk Governance Board

What you'll bring:

You are an expert on the Irish Consumer Credit market, have entrepreneurial drive and are driven to deliver commercial value. You have:

  • Expertise in Irish Consumer Credit market, operations and regulations
  • Experience of developing Credit Risk strategies which drive commercial value
  • The ability to work with colleagues collaboratively across different regions effectively
  • Strong commercial acumen: you understand the impact Risk KPIs have on the bottom line
  • Entrepreneurial mindset: ability to articulate a vision, develop new initiatives, work around issues and blockages with drive and grit
  • Curiosity: drive to conduct root cause analysis to understand trend drivers
  • Goal-oriented: focused on setting and exceeding targets
  • Exceptional communication skills: able to simplify complex ideas, comfortable presenting up to Managing Director level in the boardroom
  • A good understanding of analytical and statistical techniques
  • Proficiency with relevant software: MS Office, especially Excel
  • Knowledge of analytical tools including SQL an advantage

The Rewards:

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:

  • Access to free NOW, for streaming all your favourite shows
  • A generous pension package
  • Private healthcare
  • Discounts and cashback at over 800 Retailers

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