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Welfare Officer

3 months ago


Dublin, Ireland Study Group UK Ltd Full time

Contract type: Full Time (37.5 hours) - Fixed Term (31/08/2026)Location: Dublin, Dublin International Study CentreSalary: up to €30,400 per annumTo provide welfare support to students at both individual and group levels. Responsible for student coaching, monitoring and intervention both academic and pastoral.ABOUT THE ROLE

  • Deliver tutorial sessions, which address the needs of students in their new environment.
  • Maintain and update the "Life Skills" Module on the VLE
  • Monitor pastoral and academic welfare and ensure students are effectively directed to the appropriate university services to meet their welfare needs, including medical services, accommodation and counselling services.
  • To counsel students with welfare and health issues, advising accordingly and maintaining notes in Study Global, keeping the Welfare Officer informed as necessary
  • To assist the Centre management team and Administration team in helping students settle in, participating in Induction week activities and presentations, and providing induction information for late-arriving students.
  • To support the Welfare Lead with welfare cases and offer pastoral support to students (in line with Centre policy).
  • Undertake individual tutorials to identify and monitor student progress, through goal setting and action planning.
  • Continually update the Welfare Lead & Head of Curriculum Progression of 'at risk' individuals and groups of students.