Trade Counter Sales Assistant – Cork Heat Merchants

Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects.
Through our national network of 31 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service.
Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide.
Heat Merchants in Blackpool, Cork, are looking to recruit for a Trade Counter Sales Assistant to join the team.
The Counter Sales Assistant will be responsible for dealing with the day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch.
COMPANY BENEFITS:
At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers.
Some benefits employees of Heat Merchants Group enjoy are as follows:
Competitive remuneration
Bonus Scheme (Performance related)
Employer Contribution to pension scheme
21 days annual leave increasing to 25 with length of service
EAP (Employee Assistance Programme)
Wellness initiatives
Life cover
Employee discount
Training & Development
Further education support
Career progression
Benefix (Employee Benefits, Wellbeing and Discounts Platform)
GoodHabitz (platform provides unlimited access to a wide range of interactive online courses, enabling the development of new soft skills)
JOB SPECIFICATION
Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations and ensure maximum level of sales and margin
Offer alternative products, up-sell where possible, promote own brands and cross-brand sales
Understand customer's expectations and needs
Keep customers updated on orders and deliveries
Monitor quotes won /lost
Monitor customer orders and deliveries
Stay updated with product knowledge and branch costs and targets
Adhere to health, safety and environment rules and regulations
Any other reasonable duties which may arise
Please note the above list is not intended to capture every detail of your role but the main areas of responsibility.
Person Specification
The following criteria will be used in the selection process.
Only those applicants who meet the essential criteria will be shortlisted for interview.
The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria.
Essential
Previous customer-facing experience in a trade environment or similar
Must be extremely customer-focused and results driven
Flexible approach to work
Basic Computer skills
Desirable
Sales experience and/ or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industry
Full clean valid driver's license
Forklift experience
Forklift licence
Additional Information:
Interested applicants should send their CV and a cover letter clearly outlining how they meet the requirements of the role through this website.
Company Values:
All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the
safety, health and wellbeing
of their colleagues and working together to provide
exceptional service
to our customers.
It also means being part of a culture in which we
nurture potential
so that of others can be fully reached.
We achieve this by always treating everyone with
fairness and respect
whilst working to have a
positive impact
on the communities we serve.
Heat Merchants Group is an Equal Opportunity Employer.
Tagged as: cork, heat merchants, heating and plumbing, sales, trade counter sales
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