Digital Asset Coordinator

Company:Virgin Media TelevisionPosition:Digital Asset CoordinatorLocation:DublinContact:Address:Westgate Business Park, Ballymount, Dublin 24About Virgin Media:Virgin Media is the leading connected entertainment cable and broadcast business in Ireland.Every day we deliver connections that really matter for Irish Consumers and Businesses with multi award-winning services including broadband, TV, mobile and home phone.Our Virgin Media Business division provides the fastest broadband speeds and connectivity solutions for entrepreneurs, businesses and the public sector.Virgin Media Television, our broadcast division, is Ireland's number one commercial broadcaster offering three free-to-air channels: Virgin Media One, Virgin Media Two, Virgin Media Three, as well as the Virgin Media Player.We are a significant investor in home produced content, including news, current affairs and drama, as well as offering the best in international programming.Virgin Media Sport and our 6 Extra Sport channels offer extensive sports coverage across the UEFA Champions League and the UEFA Europa League.Our advertising sales agency, Virgin Media Solutions, creates unique, innovative campaigns for our business and for third party clients across the UK and Ireland.Virgin Media is part of Liberty Global, one of the world's leading converged video, broadband and communications companies, with operations in six European countries.Role Overview:At Virgin Media Television, we are looking for a Digital Asset Coordinator to join our team in Operations.The Digital Assets team is a core operational team within Virgin Media Television, responsible for the editing, encoding and timely delivery of all Video on Demand content for our website and Virgin Media Player across multiple platforms.This role involves irregular hours and weekend work.Specific Duties & Tasks:Creation of assets and input of metadata into the Content Management SystemMonitor deliveries through various stages - from metadata creation to appearance on platforms, remedying issues when requiredDevelop strong relationships and liaise closely with our platform partners to address any file failures and ensure file deliveries are completeClosely monitor VOD platforms to ensure that all content is represented accurately and address any inconsistenciesLiaise closely with the Commercial Department to ensure requests from our advertising partners are dealt with accurately and timelyMonitor external customer enquiries and resolve/escalate user issuesWork closely with our development team and internal tech team, logging technical issues as they ariseDevelop strong working relationships with internal stakeholdersGenerate creative concepts for VOD, consistent with key messages and major initiativesManage VOD Box Set campaigns from encoding and delivery to presentation on platforms and promotion on socialWork closely with our Ad Operations team to deliver campaigns across multiple platformsManage the encoding, delivery and promotion of commercially produced VOD campaigns on Virgin Media PlayerManage and publish content to the Virgin Media Television website, adding new information as requiredMedia Asset ManagementWrite concise, eye-catching, on-brand and innovative copy for the B2B websiteThe above list is not exhaustive.The digital landscape is rapidly changing, and you will be expected to perform duties as necessitated by your changing role and the overall business objectives of the Company.Skills & Expertise:Experience with multiplatform/VOD materials deliveryKnowledge of Avid based editing systems, or similarAt least 1 year of editing experienceUnderstanding of broadcast video file formats and standardsAbility to multi-task and troubleshoot to resolve issues and shift priorities with easeThe Person:First-class problem-solving skillsThe ability to communicate effectively and efficiently with the businessAbility to work in a fast-paced environment and embrace changeHigh attention to detailA methodical approach to tasks and project workResourceful and self-motivating, with a collaborative approachExcellent time management and organization skillsFlexible approach to working a shift patternVirgin Media is an equal opportunities employer.Having a diverse workforce is critical to the success of our business.#J-*****-Ljbffr