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Customer Engineering Account Manager
4 weeks ago
Customer Engineering Account Manager (Non-Management) page is loaded## Customer Engineering Account Manager (Non-Management)remote type: Hybrid Joblocations: IRL - Dublin, Irelandtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 17, 2025 (15 days left to apply)job requisition id: JR2025475084Customer Engineering Account Manager (Non-Management)**Company:**Boeing Ireland LimitedAs a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team in **Dublin, Ireland** to continue providing exceptional customer service and technical expertise.
We are seeking a talented individual who will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers.
A **Customer Engineering Account Manager** will continuously liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal progress.
**Position Responsibilities:*** Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
* Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
* Initiate the proposal generation process.
* Collaborate with internal teams to develop and present retrofit proposals.
* Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
* Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
* Monitor proposal progress and keep customers updated.
**Basic Qualifications:*** Bachelor's Degree in Engineering or equivalent.
**Preferred Experience and Qualifications:*** A solid background in aviation engineering with an understanding of aircraft retrofit modifications.
* Proven experience in customer-facing roles, demonstrating exceptional communications skills, relationship-building abilities and the capacity to understand and address the customer needs effectively.
* Experience working with airline and/or leasing organizations.
* Experience working with EASA Part 21 design organizations.
* Good communication, project management and organizational skills.
* Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
******Language Requirements:******Not Applicable**Education:**Bachelor's Degree or Equivalent**Relocation:**Relocation assistance is not a negotiable benefit for this position.
**Security Clearance:**This position does not require a Security Clearance.
**Visa Sponsorship:**Employer willing to sponsor applicants for employment visa status.
**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (Ireland)
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