It Support Engineer

2 weeks ago


Dublin, Ireland Manpower Ireland Full time

Job Title: IT Support Engineer Job type: Permanent Job Location: Dublin/OnsiteCompany Overview: Our client has been present in Ireland since 1989, pioneering innovation across manufacturing, research and development (R&D) and commercial activities at its site in Blanchardstown, Dublin.
Employs approximately 190 staff in Ireland including a team of over 20 chemists and analysts in the R&D team who focus on the development of active pharmaceutical ingredientsThe Role: Part of the strategy to deliver an outstanding IT services, looking for an IT Support Engineer, based in Dublin, to provide fast and useful technical assistance to end users.
Fully integrated in our IT support organization, this person will be in charge mainly of the IT day-to-day operations to deliver high quality IT services and ensures constant improvement of support, performance and end-user satisfaction.Our client is looking for a competent and experienced "customer oriented" person, with good and broad technical knowledge and excellence communication skills.Key Responsibilities:At least 2/3 years of experience in an IT SupportTechnical experience in IT Systems management and desktop support,A Bachelor's in a relevant field preferable or equivalent experience,Experience with the following systems: OSX, Windows - system & applications, mobile,Proven experience as a help desk technician or other customer support roleGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve basic technical issues.Proficiency in EnglishGood communication skills with strong customer focusCustomer-oriented and cool-temperedBSc/BA in IT, Computer Science, or relevant fieldExposure to ITIL v3, specifically in incident/request, problem & changeData integrity guidelines.Experience in supporting infrastructures and applications; or equivalent position.Experience of server and/or workstation platforms, but physical and virtual.Excellent communication skills (written and oral).
Strong technical aptitude (i.e. able to read and comprehend technical documentation and execute procedures)Key Technical Competencies:Excellence knowledge of the IT workplace environment: Operating systems - Windows, Mac OSMobile devices (IOS, Android)Microsoft Office O365 applications (Outlook, Word, Excel, Visio, Project...)Proficient on:Video conferencing systems (Teams, Cisco Meeting Room tech)Printer SupportNetwork - Desktop PatchingActive Directory / ExchangeExperience with Microsoft Windows and Office suite, Active Directory (AD), MDM, AV.Good understanding of Network, Security, Telecom Technologies.Experience working with Apple MAC.
If you are interested in this role or would like to discuss it further, please call Nidhi at +353 1 645 5244 or email ******.



  • Dublin, Ireland Support! Full time

    OverviewThundersoft is looking for a ManualSmartphone Test Engineerwith Chinese language in Irelandto join our team of experts in the telecommunications industry.The ideal candidate will be responsible for testing smartphones and cellular networks in the field using various testing tools such as QXDM and ELT.The candidate should have a strong understanding...


  • Dublin Pike, Ireland IT Search Full time

    Overview We’re working with a leading financial services organisation in South Dublin who are seeking a DevOps / Platform Engineer to join their Cloud and Data Centre Services team on a 6-month contract . This role offers the chance to contribute to next-generation cloud services, supporting business-critical applications with a strong focus on ...


  • Dublin, Ireland Be-It Full time

    OverviewThis range is provided by Be-IT.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Be-ITRoleYou will work as a Senior Java Developer building a cutting-edge risk platform that provides world-class insights and analytics, supporting all decision-making...


  • Dublin, Dublin City, Ireland Be-IT Full time

    OverviewThis range is provided by Be-IT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Be-ITRoleYou will work as a Senior Java Developer building a cutting-edge risk platform that provides world-class insights and analytics, supporting all...


  • Dublin, Dublin City, Ireland IT Search Full time

    Associate Director at IT Search - DevOps and Cloud Specialist RecruiterMy client based in Dublin South (two days per week onsite) provides Software as a Service to the Financial Services industry and is hiring an AWS Engineer with deep Networking knowledge as well as the ability to work at Linux command line level on occasion.This role will suit an...


  • Dublin, Ireland IT Search Full time

    Overview Senior Java Developer – (You must be in Ireland for this role) We are looking for a passionate Senior Java Developer to join a dynamic, forward-thinking tech team of talented Software Engineers. This is an exciting opportunity to work on cutting-edge microservices architecture with freedom to influence system design and make meaningful...


  • Dublin Pike, Ireland Be-IT Full time

    Overview This range is provided by Be-IT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Be-IT Role You will work as a Senior Java Developer building a cutting-edge risk platform that provides world-class insights and analytics, supporting all...


  • Dublin, Dublin City, Ireland IT Search Full time

    Staff Level AWS Engineer/Architect – Dublin South Remote/HybridOur client is a world-renowned leader in the medical devices sector and is expanding the Irish team. IT Search has been engaged to identify a Senior Staff/Principal Engineer to design and execute highly scalable and secure systems, working closely with counterparts in the USA.This role suits a...


  • Dublin Pike, Ireland IT Search Full time

    Associate Director at IT Search - DevOps and Cloud Specialist Recruiter My client based in Dublin South (two days per week onsite) provides Software as a Service to the Financial Services industry and is hiring an AWS Engineer with deep Networking knowledge as well as the ability to work at Linux command line level on occasion. This role will suit an...


  • Dublin Pike, Ireland IT Search Full time

    Staff Level AWS Engineer/Architect – Dublin South Remote/Hybrid Our client is a world-renowned leader in the medical devices sector and is expanding the Irish team. IT Search has been engaged to identify a Senior Staff/Principal Engineer to design and execute highly scalable and secure systems, working closely with counterparts in the USA. This role suits...