Fixing Centre Supervisor

6 days ago

Dublin, Ireland Cork Builders Providers Ltd. Full time

Overview
Fixings Centre Supervisor- Fixing Centre Thomas Street Dublin
About Us
Chadwicks Group is Ireland's leading builders' merchant, with well-known brands including Chadwicks, Cork Builders Providers, Davies, Telfords, Heitons Steel, The Panelling Centre, Morgans Timber, Proline, HSS Hire & Sitetech in the Republic of Ireland, and MacBlair in Northern Ireland
Principle Objective
Reporting to the Branch Manager, the Fixings Centre Supervisor is responsible for all of the daily functions within the branch.
The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales and service goals
Knowledge & Experience
Previous Supervisor experience
Previous experience working in a busy trade sales unit
Knowledge and experience in Fixing and Power Tools within the construction industry
A strong understanding of the construction industry
Full competence with standard software packages, including MS Word, Excel
Third level degree in a commercial discipline is desirable but not essential
Key Responsibilities
Ensuring that the sales team provide a friendly open and enthusiastic customer service both in person and on the phone
Understand basic accounting and computers
Working with division managers and sales representatives to establish their monthly growth targets and development objectives
Work closely with the Branch Manager to help drive the department's development.
Also ensure that standards are met for service excellence
Maintain thorough knowledge of Chadwick Group and competitor products/services to maximise sales and service opportunities
Improve the performance of the department across a number of key performance measures
Undertake customer service duties as required to ensure the effective and efficient management of the branch
Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive
Maintaining a clean, well-organised and properly merchandised store at all times
Ensuring that all policies, procedures and controls are followed at all times
General administration
Essential Competencies
Strong commercial acumen
Strong ability to negotiate obstacles
An understanding of basic accounting and computers
Excellent people management skills
Effective team working and networking skills
Excellent interpersonal and customer-facing skills
Strong communication skills, both written and verbal
The flexibility and willingness to learn
To enjoy working with people
Tact and diplomacy
Key Relationships
Branch colleagues
Branch Manager
Regional Director
Head Office team
Customers & Suppliers
Leadership team
Contract Type
Permanent
Full time 39-hour contract
Working week Monday to Friday, every 2nd Saturday 9am to 1pm
Our Benefits Include
Competitive Basic Salary
Sick Pay Scheme
Paid Maternity
Pension Scheme
Colleague Saving Scheme
Profit Share Scheme
Colleague Discount
Educational Assistance
Wellness initiatives
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