Plumbing & Heating Engineer

Overview
Join Our Team at Clúid Housing: Where Your Work Makes a Difference
Why Choose Clúid Housing?
At Clúid Housing, we believe that success is achieved through our dedicated and passionate team.
Working with us, you\'ll enjoy:
Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace.
Flexible Working Arrangements: We support work-life balance with hybrid working options.
Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities.
Employee Benefits: 25 days annual leave + 3 additional days over Christmas and Good Friday, 10% Pension, VHI, Employee Assistance Programme, Bike to work, Tax Saver Travel, Sick Pay, Payment Income Protection, Paid Maternity Leave, Paid Paternity Leave.
Inclusive Culture: Be part of an organisation that values diversity and inclusion, recognised with a Silver Award from Investors for Diversity.
About Us
Clúid Housing is at the forefront of providing affordable, quality housing in Ireland, with a vision to create communities where everyone has a great place to live.
We\'re looking for talented individuals passionate about making a tangible impact in people\'s lives and eager to contribute to social change.
Role
Position: Plumbing & Heating Engineer
Reporting to: Field Team Leader
Location: Dublin and Surrounding Counties
Contract type: Permanent
Salary: €53,878.50 - €56,686.50
Benefits: as above including Lunch Allowance and Company vehicle
Role Overview
To carry out and assist with all trade related tasks as a Plumber working as (but not restricted to) part of a customer focused responsive repairs team.
Clúid Housing is a forward thinking organisation, ensuring that its properties are repaired, adapted and refurbished to a high standard.
You will also be responsible for ensuring continuous delivery of our purpose "right repair, right time, first time" and Scope of Services which details our repair obligation.
Key Responsibilities
Responsible for ensuring all repairs are assessed and completed in accordance with our Purpose "right repair, right time, first time" by delivering an efficient in-house repairs service ranging from responsive repairs, voids, subcontracting and out of hours repairs.
Ensure that the work is undertaken in a timely manner, whilst maintaining a high standard of workmanship.
Manage customer enquiries, respond in a professional manner coordinating with our Resource Planning Team.
Ensure that debriefs are provided to the Resource Planner for all jobs.
Report and confirm job details and estimated time on location to the Resource Planner to enable appropriate job scheduling.
Use initiative to ensure that all repairs are carried out efficiently and the right level of customer satisfaction is achieved.
Ability to work flexible hours is essential to meet the business needs and demands.
Responsible for all transport, equipment or mobile phone devices which may be issued by Clúid Housing and ensure that they are kept in excellent condition and secure at all times.
Responsible for the understanding and application of the Clúid way of working as instructed by the Field Supervisor who will measure both individual and team objectives.
Training
From time to time if requested, to act as a mentor to trainees within the organisation and encourage a learning environment.
To undertake any other duties as required by Clúid Housing from time to time, if these duties are of a different level of skill than those required in the post, then full training and appropriate supervision will be provided.
Health & Safety
To take personal responsibility for your own health, safety and welfare and that of colleagues in the workplace and ensure a clean, secure and safe working environment.
Corporate Responsibilities
Ensure all activity is aligned to Clúid\'s values and contributes to the mission of supporting the development of thriving communities
Adhere to all Clúid policies and procedures at all times
To exercise discretion at all times
Demonstrate high standards regarding both Clúid\'s and your own wellbeing, health and safety requirements
Essential Skills
Fully qualified plumber with strong technical skills in core and related trades.
Solid knowledge of the construction industry and basic Health & Safety standards.
Proven experience with heating systems, and interpreting plans or specifications.
Confident decision-maker with strong problem-solving abilities and good numeracy skills.
Excellent communication, customer service, and teamwork skills.
Professional attitude with reliable timekeeping and presentation.
Competent in using smartphones/mobile devices for work tasks.
Full, current driving licence.
Experience in sourcing materials and arranging plant hire.
Join Us
At Clúid Housing, you\'re more than just an employee; you\'re part of a mission to create lasting social change.
If you\'re ready to contribute to our vision of thriving communities, apply today, and let\'s make a difference together.
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