Customer Onboarding Strategist, Global Customer Solutions

3 weeks ago

Dublin, Dublin City, Ireland Google Inc. Full time

Customer Onboarding Strategist, Global Customer Solutions (Multiple Languages)
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Dublin, Ireland
Experience
Experience completing work as directed, collaborating with teammates, and developing knowledge of relevant concepts and processes.
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Bachelor's degree or equivalent practical experience.
2 years of experience in digital advertising, consultative sales, account management, digital media sales, business development, online media environment, or digital marketing role.
Ability to communicate fluently in one of the Nordics languages (Swedish, Danish, Finnish, Norwegian) and English to support client relationship management in this region.
Preferred qualifications:
Experience collaborating with cross-functional international teams and managing stakeholders (internal and external).
Experience managing and customizing records for a customer base.
Experience in new business sales and business analysis.
Ability to work independently, lead, motivate, and collaborate effectively.
Ability to multitask and manage multiple projects with attention to detail.
Excellent problem-solving skills with strategic thinking to develop business recommendations, action plans, and internal process improvements.
About the job
Businesses of all sizes rely on Google's unparalleled advertising solutions to grow in today's dynamic marketing environment.
You will bring a passion for sales, knowledge of online media, and a commitment to customer success.
You act as an owner, adapt quickly to change, and find innovative ways to deliver exceptional results for Google and our customers.
Building trusted relationships, understanding business needs, and translating them into effective solutions are key aspects of this role.
You will work with sellers, shape the future of advertising in the AI era, and make a significant impact on millions of companies and billions of users trusting Google.
Google Customer Solutions (GCS) sales teams are trusted advisors focused on customer success, serving small- and medium-sized businesses (SMBs).
As part of our team, you'll work directly with business owners to help them grow, shaping the future of innovation for customers, partners, and sellers while enjoying a collaborative and fun work environment.
Responsibilities
Manage and develop trusted relationships with clients to help achieve their business goals.
Consistently contribute to team performance and meet quarterly sales targets.
Create tailored pitches for clients, identify ways to improve relationships, share performance insights, and promote Google products.
Analyze data to produce insights and deliver strategic and tactical recommendations.
Implement sales strategies for specific markets and customers in collaboration with internal teams.
Google is committed to equal opportunity employment, creating a diverse workforce, and fostering an inclusive culture.
We welcome applicants regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related conditions.
For more information, see Google's EEO Policy and related resources.
English proficiency is required for all roles to facilitate global collaboration and communication.
Note to recruitment agencies: Google does not accept unsolicited resumes and is not responsible for fees related to such submissions.
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