Technical Sales Manager

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The core purpose of the ESB Customer Solutions business is to inspire, empower and support our customers and communities to reach a net zero electric future.
The Residential Markets team develops and delivers easily understood sustainable products and services for Electric Ireland customers based on customer insights and research.
We are seeking an experienced and energetic sales manager to support our Net Zero growth ambitions and to lead the customer sales for the growing suite of Net Zero Products, including Solar PV and EV chargers.
Key Responsibilities
Sales Team Leadership & Performance.
Develop and lead a high-performing sales team to achieve Net Zero Product (NZP) targets.
Manage performance and staffing forecasts for customer sales/support functions.
Sales Strategy & Execution.
Collaborate with Product, Marketing, Digital, and CVM teams to design and implement NZP sales strategies.
Oversee all lead generation and sales channels including field sales and loyalty teams.
Customer Support Transformation.
Integrate sales capabilities into the outsourced customer support team.
Implement new business processes, customer journeys, and training programs.
Process & Technology Optimization.
Identify and deploy IT tools to support business processes.
Streamline operations to reduce customer acquisition and retention costs.
Partnership Development.
Identify, negotiate, and establish new sales partnerships and channels for NZPs.
Customer Experience Management.
Manage aftersales support and installation partner interfaces to ensure smooth customer journeys.
Product & Innovation Support.
Contribute to the development of new propositions, bundled offers, and pilot product rollouts.
Experience and Qualifications
3rd level qualification or equivalent business experience
Minimum 7 years relevant industry experience including sales, with excellent knowledge of Net Zero Products and renewables industry (e.g. Solar PV)
Strong understanding of sales channels and lead generation
Excellent communication, interpersonal and leadership skills
Proficiency in CRM software and sales tools
Experience in supporting sales teams and third-party vendors
Commercial acumen and strong reporting and analytical skills
Location
This position will be based in Swift Square, Santry, Co.
Dublin
ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working.
The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least
two
anchor days per week.
All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.
Reporting To
Head of Sales, Customer Commercial & Strategy, Residential Markets, Customer Solutions
Why Work with Us?
Opportunity to lead Ireland's transition tonet zero carbon future
Career developmentthrough mentoring andtraining
Corporate Social Responsibility Opportunities
Sports and Social Clubs
Networking opportunities
Credit Union
Access to staff well-being programmes
Generous parental leave entitlements
Strong values-based and inclusive culture
Strong commitment to diversity, equity and inclusion
Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Salary
€69,500 - €81,800 per annum (depending on experience)
Closing Date
3rd September 2025
Your application will be held in reserve for 6 months should you be suitable for the role.
Diversity, Equity and Inclusion Statement
ESB is committed to being an equal opportunities employer.
We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.
Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence,
About ESB
Join us in our mission to achieve a net-zero electricity system by 2040.
ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy.
Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
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