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Technical Advisor

4 weeks ago

Dublin, Dublin City, Ireland Quorum Search Partners Full time

We are seeking a proactive and detail-oriented Technical Advisor to join our client, a leading FMCG business based in Co. Dublin.
This role is essential in ensuring customer satisfaction, product quality, and compliance throughout the supply chain.
Reporting to the Technical Sales Manager, this position will play a vital role within the QA & Technical Department.
Responsibilities: Understand and communicate customer requirements across the business, managing expectations throughout.
Investigate and resolve customer complaints, ensuring thorough documentation.
Liaise with customers, suppliers, and internal teams to maintain strong relationships.
Monitor product labelling for accuracy and compliance.
Provide team cover as needed and collaborate on customer projects.
Issue Certificates of Analysis in line with commercial agreements.
Drive vendor compliance and maintain high product quality standards.
Support NPD and existing product lines, ensuring safety and specification adherence.
Act promptly to correct any deviations from product standards.
Requirements: Strong communication and relationship-building skills.
Minimum of Food Safety training and HACCP Level 3.
High attention to detail and a flexible, team-oriented attitude.
Experience in quality assurance, technical support, or a similar role (preferred).
Interested?
Wed love to hear from you.
Please click apply now to submit your CV to Lisa O'Connor or immediate review or call for more information
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Skills: Food Safety HACCP Microbiology Food Quality Customer Care Food Training & Development Benefits: Career Progression