Client Service Advisor

3 weeks ago

Dublin, Dublin City, Ireland Aon Full time

Client Service Advisor – Professional Services
Are you an energetic, self-motivated and career focused individual?
Do you want to work in the largest dedicated Professional Services team in Ireland with exposure to a broad range of accounts?
This might be the role for you.
This is a hybrid role with the flexibility to work from our new Dublin office and virtually.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Main responsibilities will include:
Assist with leading a portfolio of Clients within a busy and pro-active broking environment
Assist with managing client renewals from start to finish, assisting with mid-term alterations, dealing with general day-to-day client and carrier queries and administrative duties pertaining to same
Vetting insurance and supporting documentation against defined requirements/standards on behalf of Partners
Providing support to our designated claims team in the handling of insurance claims
Providing assistance as required to colleagues across a range of Professional Indemnity, Directors & Officers Liability, Cyber Liability and other financial lines products
Reviewing policy wording
Building strong relationships with clients, underwriters and colleagues through the delivery of a leading market service
Securing and retaining clients by providing excellent service
Assisting Aon colleagues to continually deliver an excellent service
Participation in campaigns and sales initiatives to target new clients
Expanding and sharing knowledge and capabilities
Ensuring strict compliance and adherence to broking standards
Following all management audit requirements
Other duties that may arise as the business requires
How this opportunity is different
Reporting to the Professional Services team Directors, a Client Service Advisor will have the chance to work for one of the biggest insurance broker services globally, facing and dealing with high level skills of clients across Financial Lines.
Working in a commercial environment, you will be supported by a similar minded professional individuals and motivated dynamic team.
Joining Aon as a Client Service Advisor will provide an opportunity for you to work in the largest dedicated Professional Services team in Ireland.
This opportunity would suit one who is autonomous and eager to manage clients from cradle to grave.
The Professional Services team are highly experienced, enthusiastic standout colleagues where one can grow and learn whilst working in a complex global matrix environment with a mix of functional, business and geographic leaders.
Skills and experience that will lead to success
Ideally a few years of relevant Insurance broking experience
Comply, on an ongoing basis, with the minimum competency requirements laid down by the Central

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