Food And Beverage Assistant

We are The Dean Group.Dive into our company culture, where genuine individuals are celebrated and fun is integral.We specialise in design led, premium hotels, with a focus on art, culture and people.Always leading from the front, we grow careers internally, seeking the best and brightest.Driven by our ethos, our team collaborates with enthusiasm, pushing boundaries for both colleagues and customers.We are currently seeking a Food and Beverage Assistant to join the team in The Dean Galway.If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from youKey AreasProviding exceptional food and beverage service in restaurant, bar and event settingsMaintaining high standards of cleanliness, presentation, and guest engagement throughout each shiftSupporting set-up, service, and breakdown of F&B operations efficiently and professionallyCollaborating with the wider F&B team to deliver consistent, guest-focused serviceDemonstrating flexibility across morning, evening, and weekend shifts as requiredUpholding health, safety, and hygiene standards in all service areasJob PurposeThe Food & Beverage Assistant is a core member of the Food and Beverage Team, delivering a consistently high level of service to all guests.Whether serving breakfast, a la carte dining, drinks, or private events, this role requires energy, professionalism, and a positive guest-first approach.The Food and Beverage Assistant will ensure all service standards are met while working collaboratively in a fast-paced hospitality environment.Key DeliverablesGuest-Focused Service DeliveryGreet and engage guests warmly, ensuring all service is friendly and professionalTake and serve food and drink orders accurately and efficientlyBe attentive to guest needs and deliver a memorable dining experienceHandle any guest queries or complaints calmly and with a solution-oriented mindsetOperational ExcellenceSupport opening and closing duties including cleaning, setup, and preparationMaintain clean and organised service areas including tables, floors, and equipmentEnsure food and beverage items are presented to brand standardsFollow proper procedures for billing, POS usage, and order trackingTeam CollaborationWork closely with kitchen, bar, and events teams to ensure smooth service flowParticipate in pre-shift briefings and team meetings as requiredAssist in cross-training new staff members or helping across different F&B outlets when neededHealth, Safety & ComplianceFollow all food safety, hygiene, and manual handling guidelinesEnsure compliance with licensing laws and responsible service of alcohol policiesReport incidents or maintenance issues to management promptlyMaintain personal grooming and presentation standards in line with the hotel's brandPreferred ExperienceExperience in a similar high-volume restaurant, bar, or hotel setting is beneficialFluent English with excellent communication and interpersonal skillsWell-presented, outgoing, and able to work calmly under pressureConfident working both independently and as part of a teamFlexible availability including early mornings, late nights, and weekendsEligible to work in IrelandBenefits:Global discounted staff room rates across the group50% off Food and 25% Beverage across the groupAccrued Annual Leave with ServiceFriends and Family discountGym Membership Discounts*Continual training and developmentCareer progression within the GroupGratuities *Meals on shiftBike to work schemeTaxsaver for travelRefer a friend schemeWellness at work events and access to wellness platformEmployment Assistance ProgrammeGroup discounts for cinema tickets, shopping deals etcTeam appreciation daysService recognitionRegular fun-filled activities and gatherings for all teams across the groupApplicable to certain positionsThe Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available.By submitting your application, you are permitting The Dean Group to contact you for other opportunities within the GroupHP