Domestic Abuse Caseworker

Division / Department - East Surrey DivisionGrade - Grade FStatus - Full TimeContract Type - PermanentSalary Grade Range - £30,495 - £35,020Working Hours - 36.0 Hours per WeekShift Allowance - NoPolitically Restricted - NoLocation - Eastern DivisionThe starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.Chief Constables' MessageWe really welcome your interest in joining our Police Force.It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference.If you feel you are that person then we want to hear from you.We wish you all the very best with your application.The Role & Key ResponsibilitiesFrom your first day with us you will be part of a policing family making a real difference.It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.To provide dedicated advice and support to repeat victims of domestic abuse (DA), particularly where there is an escalation in offending or risk, with a view to reducing repeat victimisation and improving victim safety.To coordinate and ensure appropriate victim support is provided in respect of any Surrey police or multi-agency interventions to address DA perpetrator behaviour, and that the victim remains at the centre of our response.To increase the number of repeat victims who will support prosecutions by sensitively and delicately working with victims and their families, in conjunction with outreach services and the Victim and Witness Care Unit (VWCU), thereby reducing the number of victims that are unable to support a prosecution.To assist in delivering training to improve officer understanding of risk in DA cases, other CPD in respect of DA, and to improve our response to domestic abuse victims.Skills & ExperienceESSENTIALPrevious experience as a professional practitioner of working directly with victims of violence, abuse or traumaExcellent interpersonal and communication skills, including the ability to deliver sensitive messages clearly and tactfully whilst building trust and rapport through the use of empathyAbility to work without direct supervision whilst under pressure, prioritising work and dealing with competing or conflicting demands and interests in an organised and methodical mannerAwareness of investigating offences of domestic abuse and the challenges that these type of investigations face within the criminal justice systemThe ability to analyse problems, making sound operational decisions and having a high level of persistence and self-motivation to support a victim through an investigation to its conclusionAn understanding of the impact and profile of domestic abuseAbility to maintain personal and professional boundaries whilst maintaining good working relationships with colleaguesMust be capable of absolute discretion in handling matters of a personal, sensitive and confidential natureAbility to interpret information quickly and effectively in order to select the right course of actionDemonstrates confidence, credibility and resilienceAbility to independently exercise own judgement in a consistent manner, within confines of legislation and agreed proceduresThe ability to operate multiple computer database systems and be willing to undertake training in order to become proficient in all relevant Surrey Police systemsThe ability to maintain personal resilience through challenging and emotional workBeing self-aware and able to demonstrate mechanisms to maintain own wellbeingStrong crisis management skills with the ability to handle situations of heightened stress and/or emotional turmoilDESIRABLEKnowledge and understanding of Police interactions with partner agenciesKnowledge and understanding of professional support services for survivors of domestic abusePrevious experience of criminal investigationsExperience of working with a range of stakeholders or agencies to achieve common goalsAn awareness of equality and diversity issues in the working environmentAn understanding of Data Protection issues in order to ensure that information is handled and filed correctlyKnowledge of the Victims CodeWhy Work With Us?Policing is an exciting 24/7 business and we all have commitments outside work.We're invested in supporting people to balance their life with work and we encourage flexible working.We are open to conversations about job shares and part time working.We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public.This may include flexi-time and home working.We take pride in looking after our people and offer a variety of benefits;career progressioncontributory pension scheme (LGPS)generous annual leave allowancediscounts for everyday spendon-site gyms and a range of sports clubsgenerous and supportive parental leavefinancial and mental wellbeing guidance and supportdiscounted contributory healthcare schemePlease note, this vacancy is at Wray Park and will be relocating to an alternative Eastern location; this move is anticipated to take place prior to March ****.Diversity StatementWe are only as good as our people.It\'s important that our officers and staff can be themselves in the workplace and we know that as an organisation we\'ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service.We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work.We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.We are committed to being an anti-racist police service.We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities.For more information, you can read ourfull anti-racism statement here .We value the differences that people bring from all backgrounds and communities.Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.Following submission of your application you will receive a confirmation email with a copy of your application attached.Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly.You may wish to consider adding******to your address/contact list to ensure you receive all communications.This post is being advertised in parallel with Force redeployment processes.Any redeployees who are identified will be given preference.This may result in the post being withdrawn at any point during the recruitment process.Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;vacancies in collaborated units are available to all officers and staff across both Forcesvacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externallyif the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employmentSurrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.#J-*****-Ljbffr