Secops Engineering – Identity Governance Tech Lead

At Lilly, we unite caring with discovery to make life better for people around the world.We are a global healthcare leader headquartered in Indianapolis, Indiana.Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.We give our best effort to our work, and we put people first.We're looking for people who are determined to make life better for people around the world.Eli Lilly Cork is made up of a talented diverse team of over **** employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more.Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking.Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life' wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.Eli Lilly Cork is committed to diversity, equity and inclusion (DEI).We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network.EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all.Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.Come join our team - Be Creative, Be an Innovator, and most of all, Be YourselfAre you eager to make a significant impact in the cybersecurity field?We are seeking anIdentityGovernance and Identity OperationsTechnicalLeadroleto infuse our team with innovative ideas and daring solutions.In this position, you will play a crucial role indeliveringhow our organization ensures secure,appropriate, andtimelyaccess to enterprise resources, while alsosupporting the capabilities that help us achieve and sustainour Identity and Access Management strategy.This role includes participation in a structuredon-call rotationcovering the weekends and country holidays, to support our 'follow the sun' model across Kuala Lumpur,Corkand the U.S. IAM teams.On call coverage isrequiredfrom Friday 7pm – Sunday 7pm local time with responsibilities focused on resolving priority IAM requests.The on-call responsibilities are designed to support critical operations and ensuretimelyresolution of issues outside standard working hours supporting 24/7 operational resilience.Team members will worktwo weekend shifts(Saturday & Sunday,)every 4–6 weekson a rotating schedule for time on call and receive a fixed on-call allowance per day paid monthly in arrears.In addition to the on-call allowance, additional premiums for hours worked during the on-call period will apply at an hourly rate for each hour worked, paid monthly in arrears.Why this role matters:TheSecOps Engineering–Identity GovernanceTech Lead roleof Identity and Access Management(IAM)isa technical leadership roleresponsiblefor the deliveryandsupport for the company's 24/7 identity platforms and services.This role plays a critical part in ensuring the secure and efficientsupportof identity and access services within our organization.The responsibilities will encompass day-to-day operations, incident management, change management, and problem resolution related to IAMfocusing onIdentity governanceservices.This role will also collaborate with cross-functional teams tomaintaincompliance, address risks, and enhance our IAM program.This includes working closely withtheOperation Manager, the ServiceLeadsand other Technical leadsto ensure alignmentofpriorities,allocatingresources effectively, and driving operational excellence.Howyou'llmake an impact:Team andTechnical Leadership:Recruit, hire and develop high-performing identityoperationsengineers.Provide coaching, career development, performancemanagementand professional growth opportunities.Foster a culture focused on innovation, continuous learning, and operational discipline.Cultivate a diverse and inclusive team fostering different perspectives and backgrounds.Keepabreast of the latest developments in IAM technologies, security threats, and regulatory changes.Drive the adoption of innovative and creative solutions to address complex, global IAM problems.Serveastechnical leadandanescalation pointforteam members.Operational Excellence:Provide technical leadership in the execution and processesfor escalations, incident management, change management, problem resolution and continuous improvementthat enable the support of 24/7 services.Continuously monitorIAMidentity governancesystemsperformanceandhealth to ensureoptimaloperation.Perform regular maintenance tasks to prevent issues.Respond promptly to system alerts and incidents, troubleshoot issues, and implement solutions to restore services as quickly as possible.Manage andmaintainallcomponentsof IAMidentity governancesystems.Ensure that all systems areup-to-datewith the latest patches and security updates.Analyze system performance metrics and make recommendations for improvements.Implement changes to enhance system efficiency and reduce downtime.Maintain detailed documentation of system configurations, procedures,andincident reports.Provide regular status updates and reports to management.Work closely with other IT teams, developers, and stakeholders to ensure seamless operation of services.Communicate effectively to resolve issues and implement changes.Assess current system capacity and plan for future growth.Ensure that resources areallocatedefficiently to meet demand.Provide technical support to usersas it pertains to issues and requests on Identity services.Support response to audit and compliance requestspertaining toIdentity services.Develop and implement solutions to resolve identified problems.Ensure that solutions are tested andvalidatedbefore deployment.Perform detailed root cause analysis and document findings.Develop and implement corrective actions to prevent recurrence.Proactivelyidentifyopportunities for process improvements and implement best practices to enhance problem management processes.Experience required:Bachelor's degree in Computer Science, Engineering or related technical field.5+ years of proven experience insupporting,deliveringand securingIdentity and Access Managementservices.5+ years of experience in Identity and Access Management with deepexpertiseinareas like identity provisioning, access management, identitygovernanceand administration.5+years experienceinMicrosoft Identity Manager, EntraID,andSailPointIIQ.Additional Preferences:Experience with IT service management (ITIL).Effective collaboration with other technical counterparts, Leaders and Stakeholders, to deliver andsupportIAM solutions.Ability to work with a distributed and virtual team.Critical thinking, analytical skills, and thought leadership.Excellent communication and presentation skills, and ability to adapt messaging for diverse audiences.An understanding of common services used in cloud-basedarchitecture, with experience in AWS and/or Azure, and awareness of cloud platform security and controls.Relevant certifications such as CISSP, CISM, or similar.Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions.If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form () for further assistance.Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.Lillydoes not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.#WeAreLillyUKandIreland#J-*****-Ljbffr