Data Specialist

OverviewTrócaire is an International NGO.We work with local partners in the world's most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create.Together we bring about positive and lasting change for a just world.Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East.We work towards five goals:• Defend Human Rights and Promote Access to Justice;• Achieve Climate & Environmental Justice;• Ensure Women & Girls' Protection, Voice & Influence;• Save Lives and Protect Human Dignity and• Mobilise the Public on the island of Ireland to achieve Global Justice.Our work is rooted in Catholic Social Teaching and in our values of Solidarity, Courage, Participation, Perseverance and Accountability.The successful candidate will be a key member of the Enterprise Systems Team (EST).A dynamic and energetic team that is responsible for implementing, maintaining and improving our Enterprise Systems such as our ERP, CRM, HRIS, collaboration, content management, BI platforms and other "one off" solutions.A small EST provides support to approximately 500 staff located in 20 countries.Our Enterprise systems are built on core platforms, namely Salesforce.com, Microsoft (including Fabric and Power BI), Unit4 Business World, and Box.com.The successful candidate will work closely with colleagues from across the organisation to design, build, support and provide training on our reporting and data visualisation platforms, with particular focus on managing our Microsoft Fabric and Power BI platforms.The Data Specialist will play a significant role in supporting the ambition set out in our Strategic Plan ********* to become a Data Driven organisation, supporting robust data governance across the organisation and maximising the value of our data assets.The role will report to the Head of Enterprise Systems within the Corporate Services Division.The role can be based in Maynooth, Belfast or Kenya.Key ResponsibilitiesData Platform ManagementManage and maintain Trócaire's Microsoft Fabric and Power BI platformSupport the continued rollout and optimisation of our data visualisation platformBuild, develop and maintain data models, reporting systems, data-automation systems, dashboards and performance metrics to support key business decisionsIdentify, design, and implement automated processes to generate key organisational reports and dashboardsMonitor and maintain data platform performance, ensuring optimal functionality and user experienceData GovernanceSupport the development and maintenance of data governance frameworks across the organisationCreate policies and procedures for data quality standards, data management practices, and data usage guidelinesSupport compliance activities by creating documentation and procedures related to data management practicesDevelop and maintain data dictionaries, data catalogues, and documentation standardsTraining and SupportMentor, support, and train other team members and the wider organisation on best practice in relation to data management, data warehousing, reporting, and data governanceProvide support and training on our reporting and visualisation platforms, particularly Microsoft Fabric and Power BIDevelop training materials and documentation for end-usersCreate and maintain a centralised knowledge base for data-related queries and solutionsStakeholder ManagementManage relationships with key external suppliers, partners and peer organisations in relation to our data platformsUse best-in-class approaches for data management principles and methodologiesLiaise with 3rd party suppliers to resolve data platform issuesContributing to and/or taking the lead on specific data projects as agreed upon by the Head of Enterprise SystemsDocumentation and Continuous ImprovementProduce and update relevant documentation and proceduresMaintain accurate logs of all data platform activities and resolutionsCollect and analyse feedback from users to assess the effectiveness of data servicesUse insights gained to continuously improve user experience and data platform performanceStay informed about emerging data technologies and trends relevant to nonprofit sectorOther DutiesTo take on other duties that may be assigned by the Head of Enterprise SystemsEssential RequirementsEducationIT/Data Analytics qualification or equivalent hands-on experienceExperienceMinimum of 3 years' experience in data visualisation tools, particularly Microsoft Power BI, Tableau, or similar platformsExperience with Microsoft Fabric or similar modern data platform solutionsStrong experience in data management, data warehousing, and business intelligenceTechnical SkillsAdvanced Microsoft Power BI skills, including dashboard and report developmentExperience with Microsoft Fabric platform capabilitiesAdvanced Excel and MS Access skills & confident in running advanced queries and reportsStrong knowledge and experience in data querying, data mining, data segmentation and working with data from multiple sourcesCompetency in advanced queries using MS SQL and ideally Salesforce SOQLExperience with BI cube development, maintenance and deployment using Microsoft toolsUnderstanding of data governance principles, data quality management, and data security practicesSkillsStrong analytical and problem-solving skillsExcellent communication and interpersonal skills, with a strong ability to convey complex information in an understandable mannerProficiency in developing training materials using Microsoft Office and other relevant toolsStrong organisational and project management skillsAbility to quickly learn and teach new software applicationsQualitiesHighly organised, proactive, self-motivatedAbility to solve complex problemsWork effectively independently and as part of a team, good team player and willing to assist and share knowledgeDetail focusedDelivery and service focusedExcellent communication and influencing skills with an ability to work, negotiate and influence at all levels of the organisationOtherWillingness to travel to Trócaire's overseas offices and within Ireland/Europe from time to timeFor thecandidatewith the requiredexperience and passionfor the role, Trócaire offers acompetitive packageof salary and benefits.Closing date for applications is Friday 24th October ****Safeguarding Programme Participants-Children & AdultsTrócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives.More information on Trócaire's safeguarding policies available here.Diversity and inclusionWe welcome diverse applicants to join our inclusive workforce.Trócaire is an equal opportunities employer.We are an organisation that embraces diversity and inclusion.We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.Diversity and Inclusion statement available here#J-*****-Ljbffr